Chaos Corona Forum

Chaos Corona for Cinema 4D => [C4D] I need help! => Topic started by: christophdoe on 2022-04-27, 13:56:07

Title: Cosmos Browser stays white
Post by: christophdoe on 2022-04-27, 13:56:07

Hey,

when I open up the Cosmos Browser in C4D (R25 and S26) it just shows a white blank page.
A few days ago it worked without a problem. Any idea how to fix this issue?

Title: Re: Cosmos Browser stays white
Post by: Beanzvision on 2022-04-27, 13:59:25

Hi there, did anything change since ''a few days ago?''

Title: Re: Cosmos Browser stays white
Post by: christophdoe on 2022-04-27, 14:01:48

No, not that I know of. It just went white while browsing through the browser and it stayed like that ever since.
I restarted C4D and the MacBook, still the same.

Title: Re: Cosmos Browser stays white
Post by: Beanzvision on 2022-04-27, 14:41:47

Quote from: christophdoe on 2022-04-27, 14:01:48

No, not that I know of. It just went white while browsing through the browser and it stayed like that ever since.
I restarted C4D and the MacBook, still the same.

Hi, thanks for the additional info. Could you please shoot us a message at support so we can assist you further?
https://support.chaos.com/hc/en-us/requests/new

Title: Re: Cosmos Browser stays white
Post by: christophdoe on 2022-04-27, 14:54:28

While writing the support ticket it started wo work again...

Title: Re: Cosmos Browser stays white
Post by: Beanzvision on 2022-04-28, 13:34:07

Quote from: christophdoe on 2022-04-27, 14:54:28

While writing the support ticket it started wo work again...

Ha! So everything is okay now or do you still require assistance?

Title: Re: Cosmos Browser stays white
Post by: christophdoe on 2022-04-28, 19:37:33

Actually it reappeared. It happend while downloading an asset from the chrome browser.
It got stuck at 98% and then an error page showed up with an 400 / 500 error message... After that it went and stayed white.