Chaos Corona Forum

Chaos Corona for 3ds Max => [Max] Bug Reporting => [Max] Resolved Bugs => Topic started by: m.krajewski@dotdesignstud on 2022-04-14, 14:07:38

Title: Chaos Cosmos + Windows 10 = Service won't start
Post by: m.krajewski@dotdesignstud on 2022-04-14, 14:07:38

Hi,

After installing Corona 8 on a win 10 machine i can't start chaos cosmos service (it says it is not compatibile with my OS).
So i have Cosmos installed, but i cant open it.

Mike

Title: Re: Chaos Cosmos + Windows 10 = Service won't start
Post by: rowmanns on 2022-04-14, 15:18:41

Hey,

Try to go to the search menu and type in "start cosmos service" and hit enter.

Let me know if this works.

Rowan

Title: Re: Chaos Cosmos + Windows 10 = Service won't start
Post by: dj_buckley on 2022-04-14, 16:31:26

I too had this issue during install.  I've contacted support ticket 33547 with a screenshot of the cmd line window when it stalls.  I've just tried your suggesstion and it doesn't look like Cosmos Service is installed at all.

Title: Re: Chaos Cosmos + Windows 10 = Service won't start
Post by: maru on 2022-04-14, 16:34:01

Are you installing Corona / Cosmos from a network location?

Title: Re: Chaos Cosmos + Windows 10 = Service won't start
Post by: m.krajewski@dotdesignstud on 2022-04-14, 16:39:42

Hi,

I typed start cosmos in the start menu, but there was no option of starting a service. This service is not installed on my PC, and it will not (it says that my OS is not supported)
There was an option start cosmos browser, but it says that there is a problem with chaos cosmos. Again because i don't have cosmos browser.

I tried it with the latest cosmos installer, but with no luck.

Mike

Title: Re: Chaos Cosmos + Windows 10 = Service won't start
Post by: m.krajewski@dotdesignstud on 2022-04-14, 16:40:58

Yes, i install all software from our file server

Title: Re: Chaos Cosmos + Windows 10 = Service won't start
Post by: dj_buckley on 2022-04-14, 16:41:42

Quote from: maru on 2022-04-14, 16:34:01

Are you installing Corona / Cosmos from a network location?

Yes, all software installers are stored on a central server on the network

Title: Re: Chaos Cosmos + Windows 10 = Service won't start
Post by: m.krajewski@dotdesignstud on 2022-04-14, 16:58:30

Ok, i reinstalled corona 8 from local drive. It installed without any error. There is no chaos cosmos service and cosmos says that "there is a problem with chaos cosmos"

Title: Re: Chaos Cosmos + Windows 10 = Service won't start
Post by: m.krajewski@dotdesignstud on 2022-04-15, 08:50:40

hi,

1. uninstall Chaos Cosmos browser from programs
2. delete the Chaos Cosmos folder from your documents
3. delete "C:\Program Files\Common Files\ChaosGroup\ChaosCosmos"
4. install latest cosmos https://download.chaos.com/downloads/20080/cosmosbrowser-standalone-20220412257279-free
5. In windows start menu go to stop Chaos Cosmos Browser
6. In windows  start Chaos Cosmos browser

Now it works

Title: Re: Chaos Cosmos + Windows 10 = Service won't start
Post by: rowmanns on 2022-04-19, 11:39:07

Hi,

Thanks for reporting this. I can reproduce this issue here and it has been logged with our dev team for further investigation.

In the mean time, the suggested workaround is to run the installer from a local drive rather than a network drive.

Thanks,

Rowan

(Report ID-CRMAX-1551)

Title: Re: Chaos Cosmos + Windows 10 = Service won't start
Post by: jujujustu on 2022-12-04, 09:36:12

Quote from: m.krajewski@dotdesignstud on 2022-04-15, 08:50:40

hi,

1. uninstall Chaos Cosmos browser from programs
2. delete the Chaos Cosmos folder from your documents
3. delete "C:\Program Files\Common Files\ChaosGroup\ChaosCosmos"
4. install latest cosmos https://download.chaos.com/downloads/20080/cosmosbrowser-standalone-20220412257279-free
5. In windows start menu go to stop Chaos Cosmos Browser
6. In windows  start Chaos Cosmos browser

Now it works

this works !!! i thank you so much for this i could no find it anywhere , not video or website was being on point as you are about the issue