Chaos Corona Forum

Chaos Corona for 3ds Max => [Max] Bug Reporting => Topic started by: AlruwDesign on 2021-08-07, 20:58:14

Title: Corona 7 for 3Ds Max 2022 CoronaSun Crash
Post by: AlruwDesign on 2021-08-07, 20:58:14

Hi all,

During my test with Corona 7 for 3DS max 2022 , I face frequent bugs with regard Corona Sun.

Every time I start the render ( while using Corona sun on the scene ) the application crash immediately!

I tried different scene and the same thing happen, and once I remove corona sun the render start normally

please help

Best Regads,

Title: Re: Corona 7 for 3Ds Max 2022 CoronaSun Crash
Post by: AlruwDesign on 2021-08-08, 23:05:41

:( help

Title: Re: Corona 7 for 3Ds Max 2022 CoronaSun Crash
Post by: romullus on 2021-08-08, 23:17:02

Hi,

Wait for Monday when support team will be at the office and someone will take a look at your issue. In the meantime, please read this article and see what you can do, to provide as much useful information about crash as you can. https://coronarenderer.freshdesk.com/support/solutions/articles/5000524006-how-to-report-issues-3ds-max

Title: Re: Corona 7 for 3Ds Max 2022 CoronaSun Crash
Post by: rowmanns on 2021-08-09, 09:06:58

Hi,

Please can you send over the minidump from the crash? Instructions on how to do this can be found in my signiture.

Cheers,

Rowan

Title: Re: Corona 7 for 3Ds Max 2022 CoronaSun Crash
Post by: maru on 2021-08-09, 17:41:05

Try removing the licensing files as instructed in point A.3 here:
https://coronarenderer.freshdesk.com/support/solutions/articles/12000015667

Title: Re: Corona 7 for 3Ds Max 2022 CoronaSun Crash
Post by: aref3dsmax on 2021-08-10, 12:18:21

hi. my license not problem I remove that and again active but my problem for coronasun

I test in my previews windows and all of version 3ds max with any scene

I create a box
I create coronasun
f9
crash!!!

where is minidump file?

Title: Re: Corona 7 for 3Ds Max 2022 CoronaSun Crash
Post by: rowmanns on 2021-08-10, 12:34:32

Quote from: aref3dsmax on 2021-08-10, 12:18:21

hi. my license not problem I remove that and again active but my problem for coronasun

I test in my previews windows and all of version 3ds max with any scene

I create a box
I create coronasun
f9
crash!!!

where is minidump file?

You can find it here: https://coronarenderer.freshdesk.com/support/solutions/articles/5000524006#crashes1

Title: Re: Corona 7 for 3Ds Max 2022 CoronaSun Crash
Post by: aref3dsmax on 2021-08-10, 14:30:53

OK thanks

Title: Re: Corona 7 for 3Ds Max 2022 CoronaSun Crash
Post by: maru on 2021-08-10, 17:20:18

Quote from: aref3dsmax on 2021-08-10, 12:18:21

hi. my license not problem I remove that and again active but my problem for coronasun

I test in my previews windows and all of version 3ds max with any scene

I create a box
I create coronasun
f9
crash!!!

I asked you to remove the licensing files exactly because it is know to fix issues like this.
Are you sure that you manually removed all files from that folder? Just pressing "remove license" in 3ds Max may not be enough.

Title: Re: Corona 7 for 3Ds Max 2022 CoronaSun Crash
Post by: aref3dsmax on 2021-08-10, 18:17:42

I said in the previous post. For some reason I had to change Windows. That means everything is installed from the beginning.

Title: Re: Corona 7 for 3Ds Max 2022 CoronaSun Crash
Post by: maru on 2021-08-11, 15:16:58

Does it mean everything is working fine now?

Title: Re: Corona 7 for 3Ds Max 2022 CoronaSun Crash
Post by: aref3dsmax on 2021-08-12, 06:34:05

No, that means nothing has changed. This problem exists in both previous and current Windows.

Title: Re: Corona 7 for 3Ds Max 2022 CoronaSun Crash
Post by: aref3dsmax on 2021-08-12, 07:24:26

Hi. Apparently corrected. Maybe it's because I deleted the corona in the local folder.
I had important question.
we work with Foxrenderfarm and they have not Corona 7
is that possible we convert coronaphysicalmtl to coronalegecymtl ?

Title: Re: Corona 7 for 3Ds Max 2022 CoronaSun Crash
Post by: GeorgeK on 2021-08-12, 11:37:49

Quote from: aref3dsmax on 2021-08-12, 07:24:26

Hi. Apparently corrected. Maybe it's because I deleted the corona in the local folder.
I had important question.
we work with Foxrenderfarm and they have not Corona 7
is that possible we convert coronaphysicalmtl to coronalegecymtl ?

I am afraid that's not possible, did you by any chance convert a scene and didn't make a backup?