Chaos Corona Forum

Chaos Corona for 3ds Max => [Max] Bug Reporting => [Max] Resolved Bugs => Topic started by: james_g_brown on 2019-12-03, 10:39:17

Title: Stuck on 'Computing sec.GI'
Post by: james_g_brown on 2019-12-03, 10:39:17

Hi,

Since updating to Corona 5 on my workstation I have encountered this problem in I would say 75% of my max scenes when I hit render.

In the rendering dialogue, when the current task gets to Computing sec. GI the progress bar will get to around 90% and then just hold. the time elapsed keeps increasing but essentially max has crashed. Hitting stop or cancel doesn't do anything and I have to stop Max in the Task Manager. This is happening on the simplest and lightest scenes. I have tested it with just one piece of small geometry and it still happens. Only since i updated to Corona 5 has this problem occurred.

I am having to rebuild scenes from scratch to get them working which is taking up a lot my time during the day and isn't ideal.

Has anyone else had this issue? I am using Max 2019.

Thanks.

Title: Re: Stuck on 'Computing sec.GI'
Post by: romullus on 2019-12-03, 10:50:11

It really would help if you could send one of such scenes to support for investigation. https://corona-renderer.com/upload

Title: Re: Stuck on 'Computing sec.GI'
Post by: maru on 2019-12-03, 17:26:56

Yep, as Romullus said, it would be great to investigate those scenes.
Just one idea - what is your RAM usage when UHD Cache calculation freezes? Is it possible that it's because of running out of RAM?

Title: Re: Stuck on 'Computing sec.GI'
Post by: james_g_brown on 2019-12-03, 19:33:31

Hi Maru,

I also thought about the RAM but it levelled out at 9gb. I have 64gb installed.

I just uninstalled Corona 5 and went back to the last version of 4 and the scenes rendered perfectly straight away. So it does seem to be something related to Corona 5 and my setup.

I will try and upload a scene tomorrow.

Thanks.

Title: Re: Stuck on 'Computing sec.GI'
Post by: maru on 2019-12-18, 13:49:07

Hi James. Any news here? Did you upload the scene?

Title: Re: Stuck on 'Computing sec.GI'
Post by: maru on 2020-01-06, 17:51:52

Moving to resolved because of inactivity.

Title: Re: Stuck on 'Computing sec.GI'
Post by: mockuprendercom@gmail.com on 2020-05-17, 14:01:00

Quote from: romullus on 2019-12-03, 10:50:11

It really would help if you could send one of such scenes to support for investigation. https://corona-renderer.com/upload

I got the same problem right now.
C4d Mac Corona 5.

Sometimes it renders without mistakes, but 50% of the time its stuck in secondary gi pre comp.

Title: Re: Stuck on 'Computing sec.GI'
Post by: Beanzvision on 2020-05-18, 13:25:13

Quote from: mockuprendercom@gmail.com on 2020-05-17, 14:01:00

Quote from: romullus on 2019-12-03, 10:50:11

It really would help if you could send one of such scenes to support for investigation. https://corona-renderer.com/upload

I got the same problem right now.
C4d Mac Corona 5.

Sometimes it renders without mistakes, but 50% of the time its stuck in secondary gi pre comp.

Hi Len,

Can you please contact us at support@corona-renderer.com describing your issue in more detail and we can go from there? Thanks!

Title: Re: Stuck on 'Computing sec.GI'
Post by: Verde29 on 2020-05-27, 15:21:25

Any solutions on this subject? Because I've same problems with sec gi calculations. 3dmax|64gbram|corona5
Pretty heavy exterior scene, but on the previous render version no problems were noted

Title: Re: Stuck on 'Computing sec.GI'
Post by: Beanzvision on 2020-05-28, 15:22:07

Hi Verde, please contact us at support@corona-renderer.com and have some details ready for us such as Max & Corona version, your OS, and the scene file if possible. We have a private uploader that only our staff has access to. https://corona-renderer.com/upload