Chaos Corona Forum

Chaos Corona for Cinema 4D => [C4D] Bug Reporting => Topic started by: DH3 on 2019-11-13, 12:18:06

Title: Cinema crashes when moving lights with active IPR on Mac
Post by: DH3 on 2019-11-13, 12:18:06

Hi folks,

I am working on OS-X using Cinema R20 and tried out the demo version of corona 4.

It crashes quite often when moving lights while the IPR is active.

Is there any way to prevent this?

(iMac i9 3x3,6ghz, Vegas Pro 48, 32GB Ram, macOS Mojave )

Title: Re: Cinema crashes when moving lights with active IPR on Mac
Post by: TomG on 2019-11-13, 14:46:23

About the only good thing about a crash is it produces a bug_reports.txt file, that lets us know what was happening at the time (while the scene is useful, it may not crash on our machines, and the bug reports crash file will let us know what was happening on your machine). See https://help.c4d.corona-renderer.com/support/solutions/articles/12000033461-how-to-report-issues-c4d

Title: Re: Cinema crashes when moving lights with active IPR on Mac
Post by: Beanzvision on 2019-11-14, 12:28:16

As Tom has mentioned, the crash report is key here. Also, when saving your scene. Please use the "save project with assets" option as this will ensure all materials are linked with the scene when you send it to us. Currently, most of the textures are missing and we cannot test it fully. Thanks

Title: Re: Cinema crashes when moving lights with active IPR on Mac
Post by: DH3 on 2019-11-14, 14:43:05

Hi,

here comes the bug report file.

Best,
Frank

C4D-File with assets (64MB):

https://wetransfer.com/downloads/b6bff27c0379e5173a20e0c7e0e9281320191114140742/8d385faecb1108acc230e2a7b840f8b820191114140742/502768

Title: Re: Cinema crashes when moving lights with active IPR on Mac
Post by: DH3 on 2019-11-14, 16:14:18

1573744413_CreamBox-Corona-gesammelt.zip

Title: Re: Cinema crashes when moving lights with active IPR on Mac
Post by: Beanzvision on 2019-11-14, 16:45:18

Thanks Frank!
(Internal ID=422936757)

Title: Re: Cinema crashes when moving lights with active IPR on Mac
Post by: HFPatzi on 2019-11-26, 08:53:19

Hey!

Got the same problem in several scenes.
Bug report is uploaded: 1574754714_BugReport.zip

Can't share the scene unfortunatly, hope this helps anyways ;)

Greetings,
Moritz

Title: Re: Cinema crashes when moving lights with active IPR on Mac
Post by: Beanzvision on 2019-11-27, 11:37:58

Frank, Can you also send us a video capture of this happening? It would really help us out. Thx

Title: Re: Cinema crashes when moving lights with active IPR on Mac
Post by: houska on 2019-11-27, 12:36:57

Hello, Moritz!

What version of Corona is this issue happening on?

Title: Re: Cinema crashes when moving lights with active IPR on Mac
Post by: HFPatzi on 2019-11-27, 18:14:03

Hi Cestmir,

here you go:

Full-speed non-debug version
Build timestamp: Jun 17 2019 18:34:35
Version: 4.0 (core 4)
Cinema version: R20.059 CINEMA 4D Studio (single-license)
Plugin status: Plugin successfully loaded

Title: Re: Cinema crashes when moving lights with active IPR on Mac
Post by: Beanzvision on 2019-11-28, 16:31:58

Quote from: HFPatzi on 2019-11-27, 18:14:03

Hi Cestmir,

here you go:

Full-speed non-debug version
Build timestamp: Jun 17 2019 18:34:35
Version: 4.0 (core 4)
Cinema version: R20.059 CINEMA 4D Studio (single-license)
Plugin status: Plugin successfully loaded

Hi, Since we just released V5 yesterday, can you please test again with that version?
https://corona-renderer.com/download