Chaos Corona Forum

Chaos Corona for 3ds Max => [Max] Bug Reporting => Topic started by: akos9703 on 2019-07-24, 23:25:53

Title: Corona Crash while rendering
Post by: akos9703 on 2019-07-24, 23:25:53

Hi guys!

I have a realy big problem. I have a simple sceen with a linked fbx,camera,corona sun these have corona standard library materials. Every 2. or 3. time when i press render 3DMAX crashed. Can somebody help me pls!?
Here u can find the crash log:https://data.hu/get/11948815/dumpdata.zip

WIN 10 Pro
3DSMAX 2019 EDU
Corona 4 EDU same with last Corona 3

Title: Re: Corona Crash while rendering
Post by: akos9703 on 2019-07-25, 00:02:10

SRY the sceen file:

https://data.hu/get/11948873/FRK_V1.zip

Title: Re: Corona Crash while rendering
Post by: rowmanns on 2019-07-25, 09:32:14

Hi,

Are you using the latest Corona version which is v4 Hotfix 1. There were some crashes which were fixed in this version.

If the crash is still happening in this version please can you send through your scene so we can investigate?

Instructions on how to do this using our private uploader are in my signiture.

Thanks,

Rowan

PS: Please only report issues in one place otherwise it gets really confusing for us.

Title: Re: Corona Crash while rendering
Post by: akos9703 on 2019-07-25, 10:18:39

I use the last version of Corona 4 (Hotfix 1) and the last version of 3DSmax 2019.
I upload the sceen file with the bugreport to your site.
I hope you Will find the solution for my problem.

Title: Re: Corona Crash while rendering
Post by: rowmanns on 2019-07-25, 10:52:28

Hi,

Can you provide some more information, are you rendering with production or IR? And is there something specific that you are doing to reproduce the crash?

Unfortunately I am unable to reproduce the crash with your scene so far.

Could you also provide your system specifications too?

Thanks,

Rowan

Title: Re: Corona Crash while rendering
Post by: akos9703 on 2019-07-25, 11:12:28

Specs:

WiN 10 PRO i think the last updated version
Gigabyte B450 Aorus Pro
AMD Ryzen 2 2700x (not OC)
GTX 1080 Gygabite version (not OC)
16GB Kingstone HyperX Predator 3000ghz
1TB HDD Seageat Barracuda
500GB SSD WD green
Corsair 750W+ gold

The program and the project file also in the ://D disk it has 150GB free space
My ://C drive has only 10gb free disc space

I just linked the FBX file and started to add some material from the material library and from my own texture collection. I used both render the standard and the interactive one, but boths of them crassed after 1-2 minits.

Title: Re: Corona Crash while rendering
Post by: rowmanns on 2019-07-25, 14:12:56

Hi,

I am still unable to reproduce this crash, is it possible for you to send me a screencapture video of what you are doing to make the crash occur?

Thanks,

Rowan

Title: Re: Corona Crash while rendering
Post by: akos9703 on 2019-07-25, 20:04:19

Sure.
Here is the video, same happend after this video while normal render.

Title: Re: Corona Crash while rendering
Post by: rowmanns on 2019-07-26, 09:01:41

Hi,

Are your graphics drivers up to date? Secondly can you try disabling the fast preview denoiser?

Thanks,

Rowan

Title: Re: Corona Crash while rendering
Post by: akos9703 on 2019-07-26, 17:50:24

Yes my GPU driver up to date and i disabled the fast preview denoiser but the problem is still there…. :/

Title: Re: Corona Crash while rendering
Post by: maru on 2019-07-29, 11:52:17

No crashes here either. FBX is known to be problematic, so can you try removing all linked FBX assets and rendering again? Does it crash too?
We will also check your minidump.

Title: Re: Corona Crash while rendering
Post by: rowmanns on 2019-07-29, 13:50:17

(Internal ID=379478698)

Title: Re: Corona Crash while rendering
Post by: rowmanns on 2019-08-15, 16:59:48

Hi,

It looks like you removed the video of the crash happening. Would it be possible for you to re-upload it?

Thanks,

Rowan