Chaos Corona Forum

Chaos Corona for 3ds Max => [Max] Bug Reporting => [Max] Resolved Bugs => Topic started by: Dionysios.TS on 2019-07-16, 12:13:51

Title: Error Loading Settings in CIE
Post by: Dionysios.TS on 2019-07-16, 12:13:51

Hi all,

lately I am getting an error each time I try to load some previous saved settings in CIE.
This happens only if I save the settings after the usage of Nvidia and/or Intel denoise and then I try to load these settings in a second moment.

If I save the settings without having done any denoise, loading gives me no issues.

Any clues?

Thanks,

Dionysios -

Title: Re: Error Loading Settings in CIE
Post by: maru on 2019-07-16, 15:10:23

We are aware of this and working on a solution. According to our tests this happens only in the following scenario:
1. Open a CXR file in CIE V4 HF1
2. Go to the Post tab in CIE
3. Go to Custom denoise...
4. Select the nvidia denoiser or intel AI denoiser
5. Click denoise and wait for it to complete
6. Save the post settings conf file somewhere
7. Press the Load... button
8. Load the conf fine you just saved
9. Observe the error message

The only workaround we know of is to restrain from using the above workflow.

(internal id=368486515)

Title: Re: Error Loading Settings in CIE
Post by: Dionysios.TS on 2019-07-16, 15:16:05

Quote from: maru on 2019-07-16, 15:10:23

We are aware of this and working on a solution. According to our tests this happens only in the following scenario:
1. Open a CXR file in CIE V4 HF1
2. Go to the Post tab in CIE
3. Go to Custom denoise...
4. Select the nvidia denoiser or intel AI denoiser
5. Click denoise and wait for it to complete
6. Save the post settings conf file somewhere
7. Press the Load... button
8. Load the conf fine you just saved
9. Observe the error message

The only workaround we know of is to restrain from using the above workflow.

(internal id=368486515)

Hi Maru and as always thanks for getting back.

I confirm all the above steps and conditions and I am glad you're aware of this.  :)

Thanks,

Dionysios -

Title: Re: Error Loading Settings in CIE
Post by: rowmanns on 2019-07-22, 12:57:29

Hi,

I just saw that Maru found a workaround for this. Which is detailed: https://forum.corona-renderer.com/index.php?topic=25480.msg152823#msg152823

Cheers,

Rowan

Title: Re: Error Loading Settings in CIE
Post by: Dionysios.TS on 2019-07-22, 13:56:14

Quote from: rowmanns on 2019-07-22, 12:57:29

Hi,

I just saw that Maru found a workaround for this. Which is detailed: https://forum.corona-renderer.com/index.php?topic=25480.msg152823#msg152823

Cheers,

Rowan

Thanks Rowan, very useful for now!

Title: Re: Error Loading Settings in CIE
Post by: maru on 2019-07-22, 18:08:20

Yeah, thanks Rowan, and sorry for not sharing this everywhere. :[

Title: Re: Error Loading Settings in CIE
Post by: Dionysios.TS on 2019-07-22, 18:30:39

No problem! :)

Title: Re: Error Loading Settings in CIE
Post by: maru on 2019-08-29, 14:52:35

This is fixed in the latest daily (27.08.2019). You can get it here: https://coronarenderer.freshdesk.com/support/solutions/articles/5000570015

Title: Re: Error Loading Settings in CIE
Post by: Dionysios.TS on 2019-08-29, 15:53:30

Thanks guys! :)