Chaos Corona Forum

Chaos Corona for 3ds Max => [Max] Bug Reporting => Topic started by: Martin Janousek on 2018-12-04, 12:21:20

Title: Blue screen errors in interactive rendering - Corona 3 and 3ds Max 2018
Post by: Martin Janousek on 2018-12-04, 12:21:20

Hello, since I installed Corona 3, I'm experiencing blue screen crash quite often.

It happens during interactive rendering in VFB while tweaking materials. At first I thought it was when changing hdri because that was the first few experiences, but now it's happening when tweaking different maps too.
(also I have fast preview denoise turned off)

My pc:
Corona 3
3ds Max 2018
Windows 10
i7-8700K
Geforce GTX 1070
64GB RAM

Title: Re: Blue screen errors in interactive rendering - Corona 3 and 3ds Max 2018
Post by: TomG on 2018-12-04, 13:33:09

A "blue screen of death" can never be caused by Corona (or Max, for that matter, as far as I now) - usually those are caused by graphics drivers, temperatures, and other hardware related issues (potentially, quite often temperature, since rendering puts all the parts of the machine to full use). I'd check temperatures, and try some stress tests on the machine to see if the same happens there.

Title: Re: Blue screen errors in interactive rendering - Corona 3 and 3ds Max 2018
Post by: Martin Janousek on 2018-12-04, 13:42:26

Thanks for fast response. Temperatures are fine, even in a heavy load and graphic drivers are latest.
I wrote here because this wasn't happening with the previous version.

Title: Re: Blue screen errors in interactive rendering - Corona 3 and 3ds Max 2018
Post by: romullus on 2018-12-04, 14:53:30

Previous versions didn't utilize GPU during interactive rendering and now it does. Could you try to disable "fast preview denoise" checkbox in render setup performance tab and see if BSODs persists? Maybe your GPU is failing?

Title: Re: Blue screen errors in interactive rendering - Corona 3 and 3ds Max 2018
Post by: maru on 2018-12-07, 17:57:15

Also make sure you are using the newest GPU driver from nvidia.com.

Title: Re: Blue screen errors in interactive rendering - Corona 3 and 3ds Max 2018
Post by: Martin Janousek on 2018-12-09, 01:26:08

Ok, I wrote it before, but I suppose I can do that again: I have latest gpu drivers and I render with fast gpu denoise disabled (it's interesting feature but in tweaking materials not that useful).

Title: Re: Blue screen errors in interactive rendering - Corona 3 and 3ds Max 2018
Post by: maru on 2018-12-12, 12:27:26

I am not sure if we can help in this case. It seems to be a problem specific to your hardware. I can only recommend updating all drivers, running stress tests.
Blue screens are not an issue related to Corona. Otherwise we would be getting many reports like this from our users.

Title: Re: Blue screen errors in interactive rendering - Corona 3 and 3ds Max 2018
Post by: Vlad_the_rant on 2018-12-12, 14:07:41

Can you say what exact error are you getting on the BSOD? Like "IRQL_NOT_LESS_OR_EQUAL" or some error code? This may help in figuring out what may be failing.

Title: Re: Blue screen errors in interactive rendering - Corona 3 and 3ds Max 2018
Post by: TomG on 2018-12-12, 15:40:10

Quote from: Papuca3D on 2018-12-12, 14:07:41

Can you say what exact error are you getting on the BSOD? Like "IRQL_NOT_LESS_OR_EQUAL" or some error code? This may help in figuring out what may be failing.

Though we should note, it still won't be caused by Corona :)