Chaos Corona Forum

Chaos Corona for Cinema 4D => [C4D] Bug Reporting => [C4D] Resolved Bugs => Topic started by: spideyrsf on 2018-11-08, 08:34:40

Title: R17, R18 and R19 crash with beta 2
Post by: spideyrsf on 2018-11-08, 08:34:40

Hi guys, recently i'm trying to render an old scene i did this summer, everytime i start to render, after few minutes it crashes, i'm using last corona release, i tried R17, R18, copying datas to another file etc. any good result. here i'm attaching my bug report if someone can help i will be really grateful!

Title: Re: R17, R18 and R19 crash with beta 2
Post by: Beanzvision on 2018-11-08, 10:33:01

Hi, can you send us the minidump as well? Its location will be here: C:\Documents and Settings\Username\Application Data\MAXON\CINEMA C4D R****\_bugreports

Thanks

Title: Re: R17, R18 and R19 crash with beta 2
Post by: spideyrsf on 2018-11-08, 12:12:14

Hi, sorry which file do you need? thanks

Title: Re: R17, R18 and R19 crash with beta 2
Post by: Beanzvision on 2018-11-08, 13:14:50

Ah you're a Mac user, if you can zip us the entire folder that would be great. You can use our private uploader here: https://corona-renderer.com/upload Thanks,

Title: Re: R17, R18 and R19 crash with beta 2
Post by: spideyrsf on 2018-11-08, 13:25:43

Hi, thanks for your help. here you go ;)

Title: Re: R17, R18 and R19 crash with beta 2
Post by: Beanzvision on 2018-11-08, 14:19:25

Thank you for that, we'll keep you posted asap.

Title: Re: R17, R18 and R19 crash with beta 2
Post by: spideyrsf on 2018-11-15, 18:10:11

hi, do you have some news? thanks!

Title: Re: R17, R18 and R19 crash with beta 2
Post by: spideyrsf on 2018-11-16, 14:11:24

SOLVED: idk why, idk how, but removing an object in the scene it seems working :D

Title: Re: R17, R18 and R19 crash with beta 2
Post by: Beanzvision on 2018-11-16, 14:53:07

Hi, glad to hear its working now. Out of curiosity, what was the object you removed?

Title: Re: R17, R18 and R19 crash with beta 2
Post by: spideyrsf on 2018-11-16, 23:06:09

Quote from: beanzvision on 2018-11-16, 14:53:07

Hi, glad to hear its working now. Out of curiosity, what was the object you removed?

it was a bath scene, problem was about a sink :D

Title: Re: R17, R18 and R19 crash with beta 2
Post by: houska on 2018-12-21, 15:59:50

Hi spideyrsf, we would like to fix this issue for other users. Can you reproduce the crash somehow? Is the scene still crashing for you if you don't delete the sink? If we can ask you for the scene with all the needed assets, that would be great, because then it can crash on our computers and we can fix it.

You can share the scene with us via the private uploader and we won't share it with anyone. If you for some reason don't want to share the scene with us, you can remove everything except the sink from the scene, confirm that it is still crashing on your computer, and then share that scene. As I said, we need any scene that will crash on our computers.

Thanks a lot for your help!