Chaos Corona Forum

Chaos Corona for Cinema 4D => [C4D] Bug Reporting => [C4D] Resolved Bugs => Topic started by: smr on 2018-09-15, 00:08:53

Title: "the installer encountered an error that caused the installation to fail"
Post by: smr on 2018-09-15, 00:08:53

I don't know what to do, I reinstalled my Hackintosh  and wanted to start to render, than corona got me like this...
Same OSX version on my Macbook, but there is everything running fine....
10.11.6 El Capitan - C4D r19/r16 - Corona B1
any one any idea?

Title: Re: "the installer encountered an error that caused the installation to fail"
Post by: Beanzvision on 2018-09-15, 10:41:44

Have you tried doing a custom install and "unpacking" the files instead?
(https://forum.corona-renderer.com/index.php?action=dlattach;topic=21744.0;attach=90740;image)
(https://forum.corona-renderer.com/index.php?action=dlattach;topic=21744.0;attach=90742;image)

Title: Re: "the installer encountered an error that caused the installation to fail"
Post by: smr on 2018-09-15, 12:38:47

Didn't work with "customize" but I dont know what you mean with "unpacking" the files?
Can you please explain it to me?
Would be lovely!

Title: Re: "the installer encountered an error that caused the installation to fail"
Post by: Beanzvision on 2018-09-17, 12:30:35

Hi there,

Can you try installing the latest dailybuild and let me know if the problem still stands? Thanks,
https://drive.google.com/drive/folders/1Kfqwz77XXO6dhroC6HzwEXk9m9pSZuW9

Title: Re: "the installer encountered an error that caused the installation to fail"
Post by: smr on 2018-09-17, 14:45:25

First of all thanks, it installed without any problem, but if i wanna start Cinema, i get this crash now... i also cant open corona standalone and image editor...

I've searched for the bugreport, but i also can't find it...

 

Title: Re: "the installer encountered an error that caused the installation to fail"
Post by: Beanzvision on 2018-09-17, 15:32:46

Thanks for letting us know. Can you please have a look at this article and send us what you can?
https://help.c4d.corona-renderer.com/support/solutions/articles/12000033461-how-to-report-issues-

Title: Re: "the installer encountered an error that caused the installation to fail"
Post by: smr on 2018-09-17, 17:41:54

hey really sorry, the folder in "preferences" was hidden, dunno...  anyways i just found it

Title: Re: "the installer encountered an error that caused the installation to fail"
Post by: Beanzvision on 2018-09-18, 09:28:51

Thanks, we'll take a look.

Title: Re: "the installer encountered an error that caused the installation to fail"
Post by: Beanzvision on 2018-09-28, 13:08:56

Is this still a problem with the latest dailybuild 2018/09/25?
https://drive.google.com/drive/folders/1Kfqwz77XXO6dhroC6HzwEXk9m9pSZuW9

Thanks,

Title: Re: "the installer encountered an error that caused the installation to fail"
Post by: Beanzvision on 2018-10-01, 09:35:21

Any updates here?

Title: Re: "the installer encountered an error that caused the installation to fail"
Post by: smr on 2018-10-01, 09:43:51

Sorry had lot to do, trying it right now!

Title: Re: "the installer encountered an error that caused the installation to fail"
Post by: smr on 2018-10-01, 09:48:38

still not gonna work...

Title: Re: "the installer encountered an error that caused the installation to fail"
Post by: Beanzvision on 2018-10-04, 08:21:47

Hi there, Just checking in to see if you have installed the latest release B2 RC1 and if you are still having issues? Thanks

Title: Re: "the installer encountered an error that caused the installation to fail"
Post by: smr on 2018-10-12, 01:18:26

Check it out tomorrow, thanks anyways!

Title: Re: "the installer encountered an error that caused the installation to fail"
Post by: Beanzvision on 2018-10-12, 12:20:34

There has been a new release since my last post. You can use the same link given.

Title: Re: "the installer encountered an error that caused the installation to fail"
Post by: smr on 2018-10-16, 10:58:07

i cant see a new release under this link:
https://drive.google.com/drive/folders/1Kfqwz77XXO6dhroC6HzwEXk9m9pSZuW9

Title: Re: "the installer encountered an error that caused the installation to fail"
Post by: smr on 2018-10-16, 11:00:48

Quote from: smr on 2018-10-16, 10:58:07

i cant see a new release under this link:
https://drive.google.com/drive/folders/1Kfqwz77XXO6dhroC6HzwEXk9m9pSZuW9

Just found the link in another topic, gonna try it now

Title: Re: "the installer encountered an error that caused the installation to fail"
Post by: smr on 2018-10-16, 11:05:30

No Change at all...