Chaos Corona Forum

Chaos Corona for 3ds Max => [Max] I need help! => Topic started by: arqrenderz on 2018-09-12, 02:00:52

Title: 3dsmax crashing all the time
Post by: arqrenderz on 2018-09-12, 02:00:52

Hi guys, im running crazy here, 3dsmax is crashing all the time, with no aparent reason.. here is the mini dump if someone can help would be awesome..

Title: Re: 3dsmax crashing all the time
Post by: Philip kelly on 2018-09-12, 08:14:26

Im no expert but the following lines are hopping out.

<upi_error>Error loading C:\Program Files (x86)\Common Files\Autodesk Shared\Materials\Textures\UPI2016Medium\UPI\upiconfig.xml</upi_error><upi_error>Error loading C:\Program Files (x86)\Common Files\Autodesk Shared\AppManager\R1\CER\upiconfig.xml<

So uninstall the app manager.
and rename the texture file or folder causing the issue and see what happens.

Title: Re: 3dsmax crashing all the time
Post by: clemens_at on 2018-09-12, 10:42:39

maybe this?:

https://knowledge.autodesk.com/support/3ds-max/troubleshooting/caas/sfdcarticles/sfdcarticles/Scene-file-crashes-corrupts-scene-data-gives-Script-Controller-error-or-no-longer-uses-the-Undo-function.html

Title: Re: 3dsmax crashing all the time
Post by: arqrenderz on 2018-09-12, 14:36:40

Thx Phillip, i will try that, but i dont know wich texture is causing the issue, Clemens, we are aware of th 3dsmax virus, the one that autodesk doesnt give a ****, we have prune scene and it says its clean, also i have ran the lines of code to know if its infected and come as false, Thx

Title: Re: 3dsmax crashing all the time
Post by: maru on 2018-09-12, 16:28:41

Looks like something in 3dsmax.exe indeed. Which version of Max is this?

Title: Re: 3dsmax crashing all the time
Post by: arqrenderz on 2018-09-12, 16:37:54

Hi maru, its 2016

Title: Re: 3dsmax crashing all the time
Post by: maru on 2018-09-14, 15:59:02

Is it just crashing randomly? When working with viewport? When rendering?
Does it crash when Corona is uninstalled?
Which version of Corona are you using?

Title: Re: 3dsmax crashing all the time
Post by: arqrenderz on 2018-09-14, 16:50:00

Hi MAru, it only crashes on rendering, interactive or normal.
I havent unistalled corona to try it
We are on corona 1.7, we  have a custom script to manage all of our workflow from 3dsmax and its based on corona output node, since it changed on 2.0 we havent updated the script to work with the new output nodes.
3dsmax 2016 latest Sp

Title: Re: 3dsmax crashing all the time
Post by: maru on 2018-09-14, 17:44:48

Unfortunately we can't look into this if it's from 1.7. Please see if you can reproduce this in v2.
The output nodes should be fine in scenes created with 1.7 or older and opened in v2. Just in case, you can backup your scenes before trying.

Title: Re: 3dsmax crashing all the time
Post by: cdfc on 2019-04-15, 10:53:39

Is there any solution to this issue? I have encountered the exact same problem, however for me it´s in Corona 3 (hotfix2) version.

I´m attaching the error files.

Corona just suddenly stopped working. Last time I used was on April 12th, didn´t change anything, didn´t install anything then I tried to apply some materials and Corona will crash while trying to create the preview in the material editor. Then I tried making a full rendering, both a completed scene and a totally empty scene and it always crash. Basically I can use Corona at all at the moment.

Funny enough my subscription just renewed today. smh.

Does anyone have a solution? I would really appreciate it, thanks!

Title: Re: 3dsmax crashing all the time
Post by: romullus on 2019-04-15, 10:55:53

Hi, i would suggest to open new support ticket for your issue: https://coronarenderer.freshdesk.com/support/tickets/new