Chaos Corona Forum

Chaos Corona for 3ds Max => [Max] General Discussion => Topic started by: FlorianW. on 2018-03-18, 15:25:13

Title: Corona Crash on every Start
Post by: FlorianW. on 2018-03-18, 15:25:13

can somebody help? Standard FairSaas Licence, since activation, crashes on ever 3ds max Launch.

(https://thumb.ibb.co/b2sucx/A.jpg) (https://ibb.co/b2sucx)

Title: Re: Corona Crash on every Start
Post by: Christa Noel on 2018-03-19, 07:18:17

hi, based on your screenshot , thats doesnt looks like a crash imo.. that could be caused by accessing an existing corrupt file
if crash occured after that you can upload the dump file here https://corona-renderer.com/upload but i think its better to open a ticket for personal support in corona freshdesk

Title: Re: Corona Crash on every Start
Post by: maru on 2018-03-22, 14:05:51

This is a known issue, but we are not sure what is causing it.
The only known solution seems to be clearing the 3ds max user files - https://knowledge.autodesk.com/support/3ds-max/learn-explore/caas/sfdcarticles/sfdcarticles/Resetting-3ds-Max-3ds-Max-Design.html

Title: Re: Corona Crash on every Start
Post by: bikasgaur on 2018-04-02, 17:41:41

Hi Maru, I've cleared 3DS Max User Files according to the Autodesk guide, however the crash error still persists. Any other possible solutions?

Title: Re: Corona Crash on every Start
Post by: maru on 2018-04-06, 16:30:17

That's strange. Can you try reinstalling 3ds Max?

Title: Re: Corona Crash on every Start
Post by: sprayer on 2018-04-07, 10:49:22

i think it's no corona or max related but your OS access to folder, sometimes permission is broken, reinstalling may help, also you may try to run max as admin