Chaos Corona Forum

Chaos Corona for 3ds Max => [Max] I need help! => Topic started by: mraw on 2018-02-27, 13:11:55

Title: [solved] renewing license doesn't work for me
Post by: mraw on 2018-02-27, 13:11:55

From time to time I have to revisit some older projects and have to renew my license. Last time I did this I ran into a licensing issue. Support was able to help me out- apparently I gave a different email when purchasing so the combination email:pw wouldn't match.

I carefully watched what email I would type in now. But it's the same thing. I can't get a license
I apologize for opening this thread, because I also submitted a ticket to the support. The reason why I am so impatient is that the deadline is approaching. Maybe other users went through the same thing and can point me in the right direction.

thanks a million

Title: Re: renewing license doesn't work for me
Post by: maru on 2018-02-27, 14:54:39

Hi, thank you for submitting the support ticket - this is the best way to get the solution ASAP. We are looking into this now.

Title: Re: renewing license doesn't work for me
Post by: mraw on 2018-02-27, 17:07:46

Thanks, Maru. Marcin helped me out of this! Many thanks.