Chaos Corona Forum

Chaos Corona for 3ds Max => [Max] I need help! => Topic started by: MichalM on 2018-02-14, 13:14:40

Title: Hair and Fur error on dual xeons
Post by: MichalM on 2018-02-14, 13:14:40

Hi,
when I create hair and fur on ANY surface, the renderer aborts. I tried to look for a solution in forum but I didnt find it.
I have dual xeons. I know some people with dual xeons too, and it works fine for them..
Please help

Title: Re: Hair and Fur error on dual xeons
Post by: maru on 2018-02-14, 13:25:16

What specific CPU model are you using?
Can you try if the same thing happens in the newest daily build? https://coronarenderer.freshdesk.com/support/solutions/articles/5000570015

Title: Re: Hair and Fur error on dual xeons
Post by: MichalM on 2018-02-14, 14:47:49

I use double E5-2696 v3
No i didnt try it with it. I can't download the whole zipp file for some reason.

Title: Re: Hair and Fur error on dual xeons
Post by: sevecek on 2018-02-14, 15:03:48

Quote from: MichalM on 2018-02-14, 14:47:49

I use double E5-2696 v3
No i didnt try it with it. I can't download the whole zipp file for some reason.

There is a known bug, caused by H&F modifier not resolving paths with non-ascii characters correctly. Do you have any accented characters in your user name (windows account name) by any chance?

Title: Re: Hair and Fur error on dual xeons
Post by: MichalM on 2018-02-14, 15:13:23

I have a polish letter in my windows account name, Ł

Title: Re: Hair and Fur error on dual xeons
Post by: sevecek on 2018-02-14, 15:21:57

Yep, that's the culprit. We can fix this bug, but before the fix is released, the only way to prevent crashes with hair&fur is to log on to account with ascii-only name. Sorry about that :(

Title: Re: Hair and Fur error on dual xeons
Post by: MichalM on 2018-02-14, 15:36:16

I changed my account name to michal, restarted the pc and the problem remains the same..:/

Title: Re: Hair and Fur error on dual xeons
Post by: sevecek on 2018-02-14, 15:45:58

What is the name of your home folder (in C:\Users\)?
I don't think it is renamed when you rename your account.

Title: Re: Hair and Fur error on dual xeons
Post by: MichalM on 2018-02-14, 16:14:00

It remained as original, I will try to change it and will let you know if it helped mate.