Chaos Corona Forum

Chaos Corona for 3ds Max => [Max] Bug Reporting => Topic started by: shemfir on 2018-01-10, 23:16:48

Title: Hair and fur doesn't work in corona 1.7
Post by: shemfir on 2018-01-10, 23:16:48: (https://2.downloader.disk.yandex.ru/disk/346a0c3e807453244463c116ae5fac7737b9af863148a7e7ae982d76b7c8ecc6/5a56c8a9/Spw4Wp8tvFCCSRACah8D9b0Ma91g2J9dnp1WVnJ22rRsUPYY3wLUSlRWZthQ18xyLsoRsyef8Q1adGGsfKGfGA%3D%3D?uid=0&filename=2018-01-11_01-13-21.png&disposition=inline&hash=&limit=0&content_type=image%2Fpng&fsize=355625&hid=f7154505a86f529a5cae0fde5b04f81b&media_type=image&tknv=v2&etag=d6de49a9916f5063f3cf1cc29df8e9a5)
I have this dialog everytime I use hair and fur modifier even if it only a sphere and nothing more in the scene. It appears only with corona 1.7 and 1.7.2. I' ve tried 2017 and 2018 max versions - result is the same. Hair and fur works well with other render engines.

I reinstalled windows with all updates and was sure it will help, but NO ( immortal dialog appeared again when I try to use hair and fur.

minidump: https://yadi.sk/d/WnU7k1yN3RFHQb
Title: Re: Hair and fur doesn't work in corona 1.7
Post by: maru on 2018-01-11, 09:24:12: I think there is a crash in maxutil.dll, but I am not an expert on this, so it would be best if one of our developers would inspect the minidump.

Quote from: shemfir on 2018-01-10, 23:16:48
I have this dialog everytime I use hair and fur modifier
Quote
immortal dialog appeared again when I try to use hair and fur

Can you explain what dialog you mean? A screenshot would definitely help.
Title: Re: Hair and fur doesn't work in corona 1.7
Post by: shemfir on 2018-01-11, 20:53:18: Sorry, it was in preview, I thought it uploaded, here is the link: https://yadi.sk/i/6p_Tnvuz3RM3cT (https://yadi.sk/i/6p_Tnvuz3RM3cT)
Title: Re: Hair and fur doesn't work in corona 1.7
Post by: TomG on 2018-01-11, 21:13:05: All working normally here, tested with Max 2018, Corona 2 Daily Build Jan 8th - any idea if this happens with other render engines for you, in case there is something up with the Max install?
Title: Re: Hair and fur doesn't work in corona 1.7
Post by: shemfir on 2018-01-13, 22:31:49: with other render engines it works fine
Title: Re: Hair and fur doesn't work in corona 1.7
Post by: maru on 2018-01-15, 13:44:21: Everything is also working fine here, but we've had similar reports from some users. Unfortunately we still don't know what is causing this. We will be sure to let you know once we find out.
Title: Re: Hair and fur doesn't work in corona 1.7
Post by: embryon on 2018-01-20, 13:30:09: Hello, I have a similar problem in 3ds max 2014 and 3ds max 2016 too.
Title: Re: Hair and fur doesn't work in corona 1.7
Post by: maru on 2018-01-22, 18:20:37: Quote from: embryon on 2018-01-20, 13:30:09
Hello, I have a similar problem in 3ds max 2014 and 3ds max 2016 too.
Minidump please: https://coronarenderer.freshdesk.com/support/solutions/articles/5000524006
Title: Re: Hair and fur doesn't work in corona 1.7
Post by: embryon on 2018-01-22, 23:16:55: Quote from: maru on 2018-01-22, 18:20:37
Quote from: embryon on 2018-01-20, 13:30:09
Hello, I have a similar problem in 3ds max 2014 and 3ds max 2016 too.
Minidump please: https://coronarenderer.freshdesk.com/support/solutions/articles/5000524006

Attached a minidump of 3ds max 2016.
Title: Re: Hair and fur doesn't work in corona 1.7
Post by: embryon on 2018-01-26, 00:07:48: Hello! Do you have any solution to this problem? Please answer.
Title: Re: Hair and fur doesn't work in corona 1.7
Post by: maru on 2018-01-26, 10:23:13: I am not 100% sure if this will help in cases like this, but we have released a daily build of Corona Renderer which fixes the issues with scenes crashing on specific computers. Please test this version and let me know if the crashes do not happen for you any more - this is very important for us.

Please note that the daily builds are experimental - they may not be 100% stable, and may even damage your scenes. It is highly advised to backup any important scenes before opening them in the daily builds. To revert to the official version, simply run the Corona 1.7 hotfix 2 installer and proceed with the installation normally.

You can see the full changelog here: https://forum.corona-renderer.com/index.php?topic=17972.msg119185#msg119185
You can learn more about the daily builds and download them from: https://coronarenderer.freshdesk.com/support/solutions/articles/5000570015
Title: Re: Hair and fur doesn't work in corona 1.7
Post by: Ondra on 2018-01-30, 11:23:36: according to the minidump, the hair failed to load. Can you share the scene with us?
Title: Re: Hair and fur doesn't work in corona 1.7
Post by: embryon on 2018-01-30, 11:55:43: Quote from: Ondra on 2018-01-30, 11:23:36
according to the minidump, the hair failed to load. Can you share the scene with us?

Hello! This happens with any scene with hair and fur. But just in case, I attached the scene.
Title: Re: Hair and fur doesn't work in corona 1.7
Post by: maru on 2018-01-30, 13:38:44: Wow, the scene actually crashed for me too.
Minidump: https://www.dropbox.com/s/vxz6bbysvyl1l8n/3dsmax.zip?dl=0

Update: it even crashed when I disabled the h&f modifier
And if I hide the object

Update 2: Seems that scene > reset settings prevents the crash, but I am not really sure which setting is responsible for this. If I merge the scene into an existing, working scene, it does not crash either.
Title: Re: Hair and fur doesn't work in corona 1.7
Post by: embryon on 2018-02-14, 23:37:28: Hello! I figured out what the crash problem was. Cyrillic letters in path of the user. But 3ds max 2014 was a crash, attach a minidump, but for 3ds max 2016 it worked. I hope you can fix this annoying bug. Thank You!
Title: Re: Hair and fur doesn't work in corona 1.7
Post by: Dollmaker on 2018-02-23, 10:21:11: Fair & Fur Crashes for me 1.7 HF 2. MAX 2013.. :( Even moving Corona Sun cause a Max Crash in 2013 when you try to move it in IR.. and this issue is there from a very long time. :(
Title: Re: Hair and fur doesn't work in corona 1.7
Post by: maru on 2018-02-23, 14:19:14: Quote from: Dollmaker on 2018-02-23, 10:21:11
Fair & Fur Crashes for me 1.7 HF 2. MAX 2013.. :( Even moving Corona Sun cause a Max Crash in 2013 when you try to move it in IR.. and this issue is there from a very long time. :(
Do you have some non-standard letter in your Windows username? (e.g. Cyrillic, or from a different alphabet)
Title: Re: Hair and fur doesn't work in corona 1.7
Post by: Dollmaker on 2018-02-23, 15:35:42: Quote from: maru on 2018-02-23, 14:19:14
Quote from: Dollmaker on 2018-02-23, 10:21:11
Fair & Fur Crashes for me 1.7 HF 2. MAX 2013.. :( Even moving Corona Sun cause a Max Crash in 2013 when you try to move it in IR.. and this issue is there from a very long time. :(
Do you have some non-standard letter in your Windows username? (e.g. Cyrillic, or from a different alphabet)

Nope I dont have non-standard letter's in username..

Edit: 1.7 Hot Fix 3.. have same issue..
Edit 2: Hair & Fur works with 1.6 HF 3
Title: Re: Hair and fur doesn't work in corona 1.7
Post by: shemfir on 2018-02-26, 23:28:32: Thanks a lot, renaming resolved my problem.
Title: Re: Hair and fur doesn't work in corona 1.7
Post by: Dollmaker on 2018-02-28, 11:23:06: Quote from: shemfir on 2018-02-26, 23:28:32
Thanks a lot, renaming resolved my problem.

What are you exactly renaming? Thanks..
Title: Re: Hair and fur doesn't work in corona 1.7
Post by: sevecek on 2018-02-28, 11:59:18: Quote from: Dollmaker on 2018-02-28, 11:23:06
What are you exactly renaming? Thanks..

There is a bug (now solved in daily builds) that causes the Hair&Fur to crash when there are non-ascii characters in the path to the Windows temporary directory. So using ascii-only name of the Windows account fixed the problem for some users; if this doesn't fix your crashes, it's probably a different issue. Could you please upload a minidump of the crash?
https://coronarenderer.freshdesk.com/support/solutions/articles/5000524006-how-to-report-issues-3ds-max