Chaos Corona Forum

Chaos Corona for 3ds Max => [Max] Bug Reporting => [Max] Resolved Bugs => Topic started by: Sokiee on 2017-05-18, 10:22:40

Title: [feedback] Corona crashes after 1.6 update
Post by: Sokiee on 2017-05-18, 10:22:40

I´ve recently installed 1.6 on my homestation but whenever I start to render or start the interactive max just crashes. Tried reinstalling, uinstalling etc. Tried on both max 16/17.

Anyone know what the problem could be?

Title: Re: Corona crashes after 1.6 update
Post by: Ryuu on 2017-05-18, 10:29:31

Please send us minidump generated from the crash. That will help us debug this issue.

https://coronarenderer.freshdesk.com/support/solutions/articles/5000524006-how-to-report-issues- (https://coronarenderer.freshdesk.com/support/solutions/articles/5000524006-how-to-report-issues-)

Title: Re: Corona crashes after 1.6 update
Post by: Sokiee on 2017-05-18, 10:41:04

Quote from: Ryuu on 2017-05-18, 10:29:31

Please send us minidump generated from the crash. That will help us debug this issue.

https://coronarenderer.freshdesk.com/support/solutions/articles/5000524006-how-to-report-issues- (https://coronarenderer.freshdesk.com/support/solutions/articles/5000524006-how-to-report-issues-)

Done!

Title: Re: Corona crashes after 1.6 update
Post by: Ondra on 2017-05-19, 18:33:22

hi, what was the filename sent?

Title: Re: Corona crashes after 1.6 update
Post by: Ondra on 2017-05-23, 14:06:23

try finding and deleting the "token-3dsmax.txt" file somewhere in C:/Users folder. Let us know if it helps

Title: Re: Corona crashes after 1.6 update
Post by: maru on 2017-05-25, 16:11:48

Here are more detailed instructions how to do it: https://coronarenderer.freshdesk.com/support/solutions/articles/12000015667

Title: Re: [feedback] Corona crashes after 1.6 update
Post by: Ondra on 2017-07-01, 12:54:30

no updates, closing down