Chaos Corona Forum

Chaos Corona for 3ds Max => [Max] Bug Reporting => [Max] Resolved Bugs => Topic started by: Alekru on 2021-01-14, 03:51:52

Title: corona render problem
Post by: Alekru on 2021-01-14, 03:51:52

the problem is
scene collected on root corona 5 and 3d max 2018
now corona 7 and 3d max 2021
Render goes well once
2 groove render crashes at the "cleaning up" stage

Title: Re: corona render problem
Post by: romullus on 2021-01-14, 10:02:16

Did you try to reset render settings? You can do this either from render setup>scene tab, or by switching to scanline and back to Corona.

Title: Re: corona render problem
Post by: maru on 2021-01-14, 10:40:07

If you are able to consistently reproduce this problem, we will need:
- a minidump
- the scene itself
- your full system specs including the hardware and software that you are using
The best idea is to contact us through https://coronarenderer.freshdesk.com/support/tickets/new
You can read more about reporting bugs to us here: https://coronarenderer.freshdesk.com/support/solutions/articles/5000524006

Thanks in advance, we will be happy to look into this once we have all the necessary info!

Title: Re: corona render problem
Post by: Alekru on 2021-01-15, 02:44:33

Quote from: romullus on 2021-01-14, 10:02:16

Did you try to reset render settings? You can do this either from render setup>scene tab, or by switching to scanline and back to Corona.

yes

Title: Re: corona render problem
Post by: Alekru on 2021-01-15, 02:44:57

i almost found the problem
I did - dropped the light setting, transfer to another scene - everything was the same.
in the end I found the reason - the reason is somewhere in the material, but where I did not find ...
if you turn on the render with my settings and change everything with white material - the render is going fine

yes i am ready to provide a scene and say the computer config

Title: Re: corona render problem
Post by: Alekru on 2021-01-15, 02:48:06

Quote from: maru on 2021-01-14, 10:40:07

If you are able to consistently reproduce this problem, we will need:
- a minidump
- the scene itself
- your full system specs including the hardware and software that you are using
The best idea is to contact us through https://coronarenderer.freshdesk.com/support/tickets/new
You can read more about reporting bugs to us here: https://coronarenderer.freshdesk.com/support/solutions/articles/5000524006

Thanks in advance, we will be happy to look into this once we have all the necessary info!

where can i send the scene? it weighs 3 gb
in the standard application it does not load
I could upload it to google drive and transfer the link to your employee on Skype

Title: Re: corona render problem
Post by: romullus on 2021-01-15, 10:51:40

At the bottom of this page, you will find link to an option to upload up to 10GB files: https://corona-renderer.com/upload

Title: Re: corona render problem
Post by: maru on 2021-01-15, 11:29:30

You can use our private uploader (https://corona-renderer.com/upload) or any other method - Dropbox / Wetransfer works fine too.

Title: Re: corona render problem
Post by: Alekru on 2021-01-16, 04:19:19

i have uploaded the scene file to the dropbox

Title: Re: corona render problem
Post by: maru on 2021-01-19, 15:38:35

(Report ID=CRMAX-199)

Title: Re: corona render problem
Post by: rowmanns on 2021-02-12, 13:43:39

Hi,

We have fixed this and it will be included in the next v7 daily build.

Cheers,

Rowan