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Chaos Corona Forum
Chaos Corona for Cinema 4D
[C4D] General Discussion
Intel CPU AI Denoising does not work with r21
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Topic: Intel CPU AI Denoising does not work with r21 (Read 3851 times)
2019-10-11, 19:58:24
steverb
Active Users
Posts: 23
Intel CPU AI Denoising does not work with r21
Whenever I try to render a scene in r21 using Intel CPU AI Denoising the render crashes. I'm using the latest version of Corona Render 4 (hot fix 3) on a Mac. If I switch to Corona high quality denoising then everything works fine. This happens with any scene I have or newly create. Is this a known issue?
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2019-10-11, 20:30:49
Reply #1
TomG
Administrator
Active Users
Posts: 5470
Re: Intel CPU AI Denoising does not work with r21
The only good thing about a crash is it generates bug_report.txt that says exactly what was happening at the time - this lets developers take a look at precisely what crashed and why. Always good to send it in! See
https://help.c4d.corona-renderer.com/support/solutions/articles/12000033461-how-to-report-issues-c4d
on details of where to find it, link to the private uploader to send it in, etc. Thanks!
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Tom Grimes |
chaos-corona.com
Product Manager |
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2019-10-11, 20:43:03
Reply #2
steverb
Active Users
Posts: 23
Re: Intel CPU AI Denoising does not work with r21
I have uploaded the files for you.
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2019-10-14, 11:00:28
Reply #3
Beanzvision
Corona Team
Active Users
Posts: 3873
Bengamin
Re: Intel CPU AI Denoising does not work with r21
We have your file, thx. ;)
Internal use= id=409572074
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Bengamin Jerrems l
Portfolio l
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2019-10-14, 11:09:35
Reply #4
Beanzvision
Corona Team
Active Users
Posts: 3873
Bengamin
Re: Intel CPU AI Denoising does not work with r21
I have tested and rendered out the short animation. No crashing for me, Although I am using a PC so this may be solely related to a Mac issue. We will investigate further no doubt.
To add, If you are planning on doing animations, I would suggest switching to Corona denoising as AI is really designed for fast previews etc. More on that here:
https://help.c4d.corona-renderer.com/support/solutions/articles/12000021554-how-to-use-denoising-c4d-
«
Last Edit: 2019-10-14, 11:20:38 by beanzvision
»
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Bengamin Jerrems l
Portfolio l
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2019-10-15, 15:38:10
Reply #5
steverb
Active Users
Posts: 23
Re: Intel CPU AI Denoising does not work with r21
OK. Thanks for the information.
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2019-10-18, 12:08:06
Reply #6
luis.lab
Active Users
Posts: 37
Re: Intel CPU AI Denoising does not work with r21
+1
The same thing happens to me, using macOS Catalina, R21, Corona Render 4 (hot fix 3). With Intel CPU AI Denoising the render crashes.
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2019-10-23, 18:49:24
Reply #7
houska
Former Corona Team Member
Active Users
Posts: 1512
Cestmir Houska
Re: Intel CPU AI Denoising does not work with r21
Hi everyone, could we get the BugReport.txt from when this crashes? This would help us locate the issue. Thanks a lot!
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2019-10-23, 18:56:23
Reply #8
steverb
Active Users
Posts: 23
Re: Intel CPU AI Denoising does not work with r21
I did upload the Bug Report earlier. Do you need a new one?
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2019-10-23, 19:10:20
Reply #9
houska
Former Corona Team Member
Active Users
Posts: 1512
Cestmir Houska
Re: Intel CPU AI Denoising does not work with r21
Oh, OK. That's probably our mistake then. Let me double-check. Thanks for your quick response!
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Please read this
before posting a bug.
Upload bug report scenes here
List of known C4D feature requests.
Corona for C4D roadmap
2019-10-23, 20:06:03
Reply #10
houska
Former Corona Team Member
Active Users
Posts: 1512
Cestmir Houska
Re: Intel CPU AI Denoising does not work with r21
Yes, we do have it. Sorry for this confusion!
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Please read this
before posting a bug.
Upload bug report scenes here
List of known C4D feature requests.
Corona for C4D roadmap
2019-10-23, 20:07:22
Reply #11
steverb
Active Users
Posts: 23
Re: Intel CPU AI Denoising does not work with r21
No problem. Glad to be able to help.
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Chaos Corona Forum
Chaos Corona for Cinema 4D
[C4D] General Discussion
Intel CPU AI Denoising does not work with r21