Chaos Corona Forum

Chaos Corona for Cinema 4D => [C4D] Bug Reporting => Topic started by: tianmin19820327@163.com on 2019-12-11, 15:23:16

Title: C4DR19 version. Crona Sun crashes
Post by: tianmin19820327@163.com on 2019-12-11, 15:23:16

I use CORONA5.0 version and C4D is R19 version. When I use CORONA SUN to turn on interactive rendering, it has no effect, and it crashes. I have reinstalled CORONA and C4D, and I ca n’t solve this problem.

Title: Re: C4DR19 version. Crona Sun crashes
Post by: Beanzvision on 2019-12-12, 10:34:20

Hi there, Sorry to hear you are having this issue. Can you please send us the bug report that is displayed in the error message? You will find it here: C:\Users\YourPC\AppData\Roaming\MAXON\Cinema 4D R19_BFE04C39\_bugreports

Along with this file, can you also send us the entire contents of the CoronaRenderer folder found in the following location? This part is important! C:\Users\YourPC\AppData\Local\CoronaRenderer

Private Uploader:
https://corona-renderer.com/upload

After you have done this, Please delete that entire folder, uninstall Corona and then reinstall. And then let us know the outcome.

Thanks!

Title: Re: C4DR19 version. Crona Sun crashes
Post by: Cheslav Merk on 2020-08-28, 21:17:54

Cinema 22 too

Title: Re: C4DR19 version. Crona Sun crashes
Post by: Beanzvision on 2020-08-31, 14:24:08

Quote from: Cheslav Merk on 2020-08-28, 21:17:54

Cinema 22 too

What version of Corona is crashing for you? Can you send a support ticket using the following link? Thanks!
https://help.c4d.corona-renderer.com/support/solutions/articles/12000033461-how-to-report-issues-c4d