Author Topic: Corona always crashes if I merge or import anything while IR is running  (Read 2673 times)

2018-03-06, 14:41:50

Monkeybrother

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Every time, without exceptions, corona/max crashes if I forget to turn off IR when importing or merging objects in max. I've gotten so used to it that haven't bothered to check if this is a known bug for everyone, or if it somehow is just me. I've had this in every version of Corona/Max I've used.
Is this a thing?

2018-03-06, 17:50:39
Reply #1

maru

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Thanks for reporting. We will check this.
Marcin Miodek | chaos-corona.com
3D Support Team Lead - Corona | contact us

2018-03-08, 09:44:54
Reply #2

maru

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I just tried both importing (stl) and merging (one object from another scene), and it did not crash for me.
Can you please provide exact reproduction steps?
-which version of Corona and 3ds Max are you using?
-are you running IR docked in viewport or floating?
-what exactly are you merging/importing?

Screenshots or a video recording could be also very helpful.

Thanks in advance!
Marcin Miodek | chaos-corona.com
3D Support Team Lead - Corona | contact us

2018-03-11, 09:36:18
Reply #3

Monkeybrother

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Weird. It happens every time I add something "external", like importing or merging. It also happens when I reset Max while IR is open.

Happens/happened in Max 2014-2018 and Corona 1.5-1.7.
Floating IR.
I import finished .max files from our object library, as well as .FBX or sometimes .OBJ or 3D DWG. Often from a network location, since our library and project folders are on our network.

Reproduction steps: Have IR running, use max's import or merge, that's really it.

I'm not at work now and I don't know if Windows have a built in screen recorder?, but I'll see what I can do. I can take a screenshot of the crash screen, but it's just a popup. It's a "soft" crash, if that helps. I always get the the "do you want to save a recovery file etc" popup.

2018-03-11, 10:01:26
Reply #4

Monkeybrother

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Ok, tried on my home computer, which obviously is a completely different system (home computer: windows 10/dual xeons, work computer: windows 7/single xeon) and got  the same thing.

Including two screenshots. The first is our maxstart.max, a clean project starter, where I tried to merge an object from my (very small) network. The second is a "real" scene where I tried to import an FBX from the local harddrive.

2018-03-11, 10:17:12
Reply #5

Monkeybrother

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Well, sorry to waste everyone's time, including my own; I solved it. It turns out that Outliner (scene manager) is the culprit - when Outliner window is open and IR is running, max/corona crashes when importing/merging. I've always used Outliner, so it's always open and it didn't occur to me that it could be the cause (if it is?).

2018-03-15, 11:20:04
Reply #6

Ondra

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ok, but we will still try to see if there is something we can do to prevent the crash
Rendering is magic.How to get minidumps for crashed/frozen 3ds Max | Sorry for short replies, brief responses = more time to develop Corona ;)

2018-03-15, 13:48:08
Reply #7

Monkeybrother

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ok, but we will still try to see if there is something we can do to prevent the crash

Sounds good!