Chaos corona livense not found

[TomG]

We have been informed this should be resolved now, please test and let us know (no need for a ticket if you hadn't already sent one in).

[aaouviz]

Working for me now, Tom.

[TomG]

TY for confirming. Sorry for the inconvenience, everyone.

[Erik1974]

Maybe you could give us some insight into what went wrong? This will help people understand these issues better.

[Julieta]

Working here as well Tom! Thanks for taking care of it!

[LorenzoS]

working now

[alexyork]

Working here as well now, but a lot of time lost...

[Mario Rothenbühler]

working now

thanks Tom

[pokoy]

Working again, thank you.

It's probably time to learn from this issue (and so many before) and improve the licensing system, some suggestions:
- I had ISP connectivity issues in the past and every time my license was wonky for a few days. A licensing system that checks the license and then stores its status for a day or two would already help a lot
- let us work on materials even with the system not being able to retrieve a valid license

Really, anything that actually pays respect to the fact that we're paying upfront for 1 year of undisturbed usage of your software. I'm sure others have own thoughts to add.

[Julieta]

In Autodesk for example whenever there's a connectivity issue or whenever it can't retrieve the license you don't lose access to the products, you get to use it offline for 24 hours.
Couldn't that be applied here?

[LorenzoS]

In Autodesk for example whenever there's a connectivity issue or whenever it can't retrieve the license you don't lose access to the products, you get to use it offline for 24 hours.
Couldn't that be applied here?

+1

[alexyork]

Anyone else having the same licensing issues today with AnimaALL? Opened a ticket already but curious if coincidence or not. Anima's licensing is dreadful at the best of times but not being able to use it at all right now is a wonderful Morning surprise on top of Corona going down as well.

[aaouviz]

Anyone else having the same licensing issues today with AnimaALL? Opened a ticket already but curious if coincidence or not. Anima's licensing is dreadful at the best of times but not being able to use it at all right now is a wonderful Morning surprise on top of Corona going down as well.

Alex, seems to be working for me - but as you correctly mentioned, the dreadful licence is so unpredictable and hard to manage that this doesn't mean much. So I can't say for sure that it is working 100%

[aland]

We have been informed this should be resolved now, please test and let us know (no need for a ticket if you hadn't already sent one in).

Hi Tom, I'm still having the issue with 2 computers, I have sent a ticket already
The error we received is '1002: All licenses for this product are currently engaged', but in the license server, its the same computer that is actively using it.
When I press render the error comes up.

#355645
Corona 9 hotfix 1, 3dsmax 2020

We're in a bit of urgent situation because of being unable to work since yesterday, hope you can help

[TomG]

It is good that you sent in a ticket, as we don't have any access to the licensing side of things (not me, nor our tech support team), so unfortunately there is nothing I can do to help directly. But with the ticket in place, it will have got to the licensing team for them to look into what is happening.