Messages

1

[Max] I need help! / Re: Problems with installation of Corona 6

« on: Today at 05:04:22 »

Hello! I've recently got a problem with Corona 6 installation to 3ds max 2022. Installation windows shows me some issues and I don't get it. I deleted everything manually before. I had Corona 6 for a 45 days, then I got another license and now I had to reinstall it because 3ds max could't open the Corona Converter, it gave me another warning window saying it's unabled to run Corona Convertor. "Unexpectedly failed to get 3ds Max installation directory". I am so devastated. I was advised to reinstall Corona and activate it again, but I got this message during the installation process. When I ran 3ds max, I've notices it cannot detect Corona in Renderer rollout.

Hi, Please install the latest version of Corona that is Corona 12 Update 1. You can download it from here: https://www.chaos.com/corona/download

I hope this will help you but if the issue persists then let us know by starting a ticket with us here: https://support.chaos.com/hc/en-us/requests/new

2

[Max] I need help! / Re: Still no OPEN button to open a CXR in the VFB?

« on: 2024-12-18, 08:18:36 »

Hi, I understand your issue and I am currently discussing with our devs if this is a bug or is a expected behaviour due to any technical limitation.

Meanwhile, you can always log your feature request in our new platform here: https://chaoscorona.ideas.aha.io/
You will need to pick "Add a new idea" and describe your feature request in detail.

For more information, please see:
Corona for 3ds Max - https://forum.corona-renderer.com/index.php?topic=43389.0

3

[Max] Bug Reporting / Re: Corona 12 update 1 crashed 3dsmax

« on: 2024-12-17, 05:39:01 »

Check all output paths, including those for render elements, are correctly set to existing directories. Misconfigured paths can lead to errors.

Check if the file paths and names contain only English characters, as non-English characters can cause input/output errors.

If saving files to a network drive, check that you have the necessary write permissions and that the network connection is stable.

Some of such errors are from known 3ds Max bugs that add non-existent paths to render elements. check your render elements and delete or correct any invalid output paths using the Asset Tracker (Shift+T).

If problem persists, feel free to start a ticket with us so we can help you.

https://support.chaos.com/hc/en-us/requests/new

4

[Max] Bug Reporting / Re: error corona cosmos

« on: 2024-12-17, 05:32:17 »

Hey, can you start a ticket for this issue? This may need a bit a troubleshooting and then we will be able to provide a solution. We have not received such requests from any user so it might be specific to your setup.

https://support.chaos.com/hc/en-us/requests/new

5

[Max] I need help! / Re: Still no OPEN button to open a CXR in the VFB?

« on: 2024-12-17, 05:20:34 »

Hi, You should be able to do region rendering. Find the video attached below.

6

[Max] I need help! / Re: Still no OPEN button to open a CXR in the VFB?

« on: 2024-12-13, 10:35:12 »

Instead of clicking on resume you should click on edit icon.

Find a video attached.

7

[Max] I need help! / Re: Crashing when rendering animation

« on: 2024-12-13, 10:07:52 »

sure, feel free to reach out if problem persists.

8

[Max] Bug Reporting / Re: Corona colour correct issue

« on: 2024-12-11, 09:13:36 »

I was able to reproduce this behavior on my end and have logged it in our system as a feature request as many operations in corona color correct does not support negative values from input maps.

(Report ID=CMAX-1425)

9

[Max] Bug Reporting / Re: Loss of few textures from the model

« on: 2024-12-03, 16:13:03 »

Were those models imported some somewhere or modelled from scratch? Could it be the crash was caused by the corrupted geometry itself which you may have imported in the 3ds max?

10

[Max] I need help! / Re: Forest pack edge mode not working well with IR

« on: 2024-12-03, 06:41:21 »

Hi,

I was able to reproduce this issue on my end and have logged it in our system to be further reviewed by our devs. Meanwhile, try to use Chaos Scatter if you can.

(Report ID=CMAX-1424)

11

[Max] Bug Reporting / Re: File can open on my PC bit not on others

« on: 2024-11-28, 13:18:54 »

Hi, If you feel the crash is corona related then feel free to start a ticket with us here.

https://support.chaos.com/hc/en-us/requests/new

https://support.chaos.com/hc/en-us/articles/4649117083409-How-to-report-issues-3ds-Max

a troubleshooting step you can try meanwhile is to reset your ENU folder to see if that fixes the issue for you.

https://www.autodesk.com/support/technical/article/caas/sfdcarticles/sfdcarticles/Resetting-3ds-Max-3ds-Max-Design.html

12

[Max] I need help! / Re: Problem with EXR-IO

« on: 2024-11-28, 13:12:53 »

Can you test this with Corona 13 daily build. It seems there were some fixes related to this.

https://forum.corona-renderer.com/index.php?topic=43295.0

Note: The daily builds are the newest, experimental versions of Chaos Corona intended mainly for testing purposes and to showcase the recently added features. They contain the latest bug fixes but are not guaranteed to be stable, and in some cases can even damage scene files.

Check this link to know more about it: https://support.chaos.com/hc/en-us/articles/4528206493329-Corona-for-3ds-Max-Daily-Builds-

13

[Max] I need help! / Re: Forest Ivy not rendering animation

« on: 2024-11-28, 11:21:44 »

If you need any other installer that is not on the website. please contact us by submitting a support ticket.

https://support.chaos.com/hc/en-us/requests/new

14

[Max] I need help! / Re: Corona 12.. textures are missing after CRN materials migrated to Cosmos

« on: 2024-11-28, 11:17:53 »

If you will open the material library you will find the download button. Simply download it. See screenshot attached below.

15

[Max] I need help! / Re: Incorrect lighting after reopening scene

« on: 2024-11-28, 11:15:53 »

which version of corona and 3ds max you used in this scene? did you change versions or color management settings in your 3ds max?