I had the same problem ALL the time when we had to send banner images to the print-shop. Anything more then 60dpi for > 3meter banners is rediculous. Try 40dpi even. Who looks at a 3meter banner at 150DPI quality??? That's like observing the banner from 50cm away like you would look at an A3 format render.
Those print shop pple are sometimes annoyingly wrong. And the client doesn't know so they just follow whatever sounds best. Frustrating aye!
Check what your standard high rez output is, mine for clients is 4000 pixels cause it's a good in between solution for alot of output sizes:
4000pixels is 33cm on 300DPI= good for A3, A4, A5
4000pixels is 68cm on 150DPI= good for ACAD plans or small posters
4000pixels is 142cm on 72DPI= for computer screens or larger posters (not banners)
4000pixels is 340cm on 30DPI= good for large banners
if you really need to go larger:
6000pixels is 510cm on 30DPI= good for large banners
8000pixels is 680cm on 30DPI= good for large banners
10000pixels is 845cm on 30DPI= good for large banners
12000 pixels is 1020cm on 30CPI= good for large banners
I don't even go over 4000pixels rendering until the banner size is larger then 500cm on it's longest side.
Print shop pple, although it's their damn job, recieve photo's from photographers for designer stores etc on 300DPI or 600DPI in 4000pixels cause the camera's simply shoot that high, if not higher. I'm sure these are amateur-Nikon-camera sizes.
They don't understand how rendering works. They lazy ;)
Grts