Author Topic: Corona 4 hotfix 1 Crash  (Read 2280 times)

2019-09-04, 16:26:35

rudy

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Hi, when i merge or open container during interactive render 3ds max 2019/2020 crashes. Any solution?

2019-09-04, 16:29:43
Reply #1

TomG

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The only good thing about a crash is it produces a minidump, that lets our developers know exactly what was happening when the crash occurred. However, this means for crashes, the absolute best thing you can do is to always send in the minidump :)

See https://coronarenderer.freshdesk.com/support/solutions/articles/5000524006-how-to-report-issues-3ds-max for info on where to find it, and how to send it via private uploader, etc. Thanks!
Tom Grimes | chaos-corona.com
Product Manager | contact us

2019-09-04, 16:40:38
Reply #2

rudy

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Thanks, i'm going to submit a ticket in a few minutes

2019-09-04, 16:47:55
Reply #3

TomG

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Thanks, much appreciated!
Tom Grimes | chaos-corona.com
Product Manager | contact us

2019-09-04, 17:54:07
Reply #4

rowmanns

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Hi,

We are aware of some issues when merging files during IR causing 3ds Max to crash.

They have already been reported here:
https://forum.corona-renderer.com/index.php?topic=25629.0
https://forum.corona-renderer.com/index.php?topic=25277.0
https://forum.corona-renderer.com/index.php?topic=25058.0
https://forum.corona-renderer.com/index.php?topic=25073.0
https://forum.corona-renderer.com/index.php?topic=24868.0

We are currently working on a fix for this issue, let me know if you have any futher questions.

Cheers,

Rowan

(Internal ID=357632637)
Please read this before reporting bugs: How to report issues to us!
Send me your scene!

2023-02-20, 13:35:28
Reply #5

Aram Avetisyan

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Aram Avetisyan | chaos-corona.com
Chaos Corona Support Representative | contact us