Author Topic: Error Loading Settings in CIE  (Read 8163 times)

2019-07-16, 12:13:51

Dionysios.TS

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Hi all,

lately I am getting an error each time I try to load some previous saved settings in CIE.
This happens only if I save the settings after the usage of Nvidia and/or Intel denoise and then I try to load these settings in a second moment.

If I save the settings without having done any denoise, loading gives me no issues.

Any clues?

Thanks,

Dionysios -

2019-07-16, 15:10:23
Reply #1

maru

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We are aware of this and working on a solution. According to our tests this happens only in the following scenario:
1. Open a CXR file in CIE V4 HF1
2. Go to the Post tab in CIE
3. Go to Custom denoise...
4. Select the nvidia denoiser or intel AI denoiser
5. Click denoise and wait for it to complete
6. Save the post settings conf file somewhere
7. Press the Load... button
8. Load the conf fine you just saved
9. Observe the error message

The only workaround we know of is to restrain from using the above workflow.

(internal id=368486515)
Marcin Miodek | chaos-corona.com
3D Support Team Lead - Corona | contact us

2019-07-16, 15:16:05
Reply #2

Dionysios.TS

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We are aware of this and working on a solution. According to our tests this happens only in the following scenario:
1. Open a CXR file in CIE V4 HF1
2. Go to the Post tab in CIE
3. Go to Custom denoise...
4. Select the nvidia denoiser or intel AI denoiser
5. Click denoise and wait for it to complete
6. Save the post settings conf file somewhere
7. Press the Load... button
8. Load the conf fine you just saved
9. Observe the error message

The only workaround we know of is to restrain from using the above workflow.

(internal id=368486515)

Hi Maru and as always thanks for getting back.

I confirm all the above steps and conditions and I am glad you're aware of this.  :)

Thanks,

Dionysios -

2019-07-22, 12:57:29
Reply #3

rowmanns

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Hi,

I just saw that Maru found a workaround for this. Which is detailed: https://forum.corona-renderer.com/index.php?topic=25480.msg152823#msg152823

Cheers,

Rowan
Please read this before reporting bugs: How to report issues to us!
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2019-07-22, 13:56:14
Reply #4

Dionysios.TS

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Hi,

I just saw that Maru found a workaround for this. Which is detailed: https://forum.corona-renderer.com/index.php?topic=25480.msg152823#msg152823

Cheers,

Rowan

Thanks Rowan, very useful for now!

2019-07-22, 18:08:20
Reply #5

maru

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Yeah, thanks Rowan, and sorry for not sharing this everywhere. :[
Marcin Miodek | chaos-corona.com
3D Support Team Lead - Corona | contact us

2019-07-22, 18:30:39
Reply #6

Dionysios.TS

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2019-08-29, 14:52:35
Reply #7

maru

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This is fixed in the latest daily (27.08.2019). You can get it here: https://coronarenderer.freshdesk.com/support/solutions/articles/5000570015
Marcin Miodek | chaos-corona.com
3D Support Team Lead - Corona | contact us

2019-08-29, 15:53:30
Reply #8

Dionysios.TS

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