Author Topic: Corona 9 - Installation Error  (Read 1620 times)

2022-10-28, 16:31:12

Oxocan London

  • Active Users
  • **
  • Posts: 65
  • www.oxocan.com
    • View Profile
    • www.oxocan.com
Has anyone else encountered this message when trying to install Corona 9? Any help would be much appreciated.

Warm regards,
Ian
Ian
Oxocan London

2022-10-28, 16:47:04
Reply #1

Börje

  • Active Users
  • **
  • Posts: 41
    • View Profile
Yes. Had the same here. It was only after I installed a standalone version of the license-manager.
If you install/update everything except(!) the license manager everything should work fine. At least in my case it worked.

2022-10-28, 17:00:17
Reply #2

TomG

  • Administrator
  • Active Users
  • *****
  • Posts: 5462
    • View Profile
Just as a note, if any installation, licensing, etc. problems are encountered, the best route is to contact us at https://support.chaos.com/requests/new and the team can look things up, give the recommended steps to resolve, etc. Thanks!
Tom Grimes | chaos-corona.com
Product Manager | contact us

2022-10-28, 17:23:33
Reply #3

Oxocan London

  • Active Users
  • **
  • Posts: 65
  • www.oxocan.com
    • View Profile
    • www.oxocan.com
Hi Tom,

Thank you for sending me the link. As I was filling the form out, this issue/topic had already been resolved in the past and the steps mentioned, worked for me too.

If anyone else has this issue follow the exact steps in this link. https://support.chaos.com/hc/en-us/articles/10102301391377?input_string=corona+9+-+installation+error

Great job everyone.
Ian
Oxocan London

2022-10-28, 17:37:33
Reply #4

Börje

  • Active Users
  • **
  • Posts: 41
    • View Profile
Just as a note, if any installation, licensing, etc. problems are encountered, the best route is to contact us at https://support.chaos.com/requests/new and the team can look things up, give the recommended steps to resolve, etc. Thanks!

Hey Tom,

that was what I had done. And that was the result.
Nevertheless I will try the steps posted in the Link by Oxcan London.

Regards


Börje

2022-10-28, 17:42:05
Reply #5

Oxocan London

  • Active Users
  • **
  • Posts: 65
  • www.oxocan.com
    • View Profile
    • www.oxocan.com
Hi Borje,

Actually, I followed the steps and once I restarted C4D the issue is back. I am now in the process of installing Corona 8 to see if this will fix the problem. If yes, I will reinstall on top of this Corona 9, but without the license server and LUTs. I will keep you posted.
Ian
Oxocan London

2022-10-31, 08:43:59
Reply #6

Oxocan London

  • Active Users
  • **
  • Posts: 65
  • www.oxocan.com
    • View Profile
    • www.oxocan.com
We tried reinstalling the software, and followed all the steps in my previous links and we still cannot use Corona V9. Can Chaos fix this licensing issue, please?
Ian
Oxocan London