Author Topic: Problem with DRServer  (Read 379 times)

2024-03-06, 10:32:02

corygarvin

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Hello, I often have problems with DRServer with "Status: waiting to start rendering". I've seen it a few times and I'm quite uncomfortable with it.

Does anyone have a way to fix this? Thank.

2024-03-06, 13:13:27
Reply #1

Avi

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Hey,

It could be caused by many things. I can recommend some troubleshooting steps which can help you. They are as follows:

1. Are you using some VPN software? If so, please stop using it and make sure you are using BB/DR on a "classic" local network.
2. Disable any antivirus software you are using on all PCs (including Windows Defender and Firewall) - this is just to check if the issue is related to this software. You can then turn it back on.
3. Add custom inbound/outbound rules in Windows Firewall - See this guide
4. Do not mix Corona's DR and Backburner. Use only one or the other.
5. Make sure on each computer there is only one instance of 3ds Max, DR server, Backburner. If there are multiple instances running at the same time (for example two 3dsmax.exe processes), some issues may appear.
6. Do not render from a perspective view—use some kind of camera, preferably a Corona Camera.
7. Open your scene, go to Render Setup, deselect the "lock" icon in the top right corner. Click on any viewport, then click on the viewport you want to render. Select the "lock" icon in Render Setup again. Such a reset of the rendered view sometimes helps.
8. Disable IPv6 - https://medium.com/@JockDaRock/disabling-ipv6-on-network-adapter-windows-10-5fad010bca75
9. Go to Windows’ Services list and make sure "Function Discovery Provider Host" and "Function Discovery Resource Publication" are started. Set them to automatic start.
10. Make sure you have network discovery enabled - https://www.isunshare.com/windows-10/turn-on-or-off-network-discovery-in-windows-10.html
11. Make sure you are using exactly the same 3ds Max version on all of the computers taking part in the distributed rendering (note: even using different update/hotfix versions may cause problems, for example, 3ds Max 2020.3 vs 2020.2).
Arpit Pandey | chaos-corona.com
3D Support Specialist - Corona | contact us

2024-03-07, 10:50:43
Reply #2

Avi

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You can also start a ticket with us here: 
https://support.chaos.com/hc/en-us/requests/new

In the ticket, make sure to send us the full max+DR logs which you can get by going through this article: https://support.chaos.com/hc/en-us/articles/4528212265233-Gathering-DR-Logs
Arpit Pandey | chaos-corona.com
3D Support Specialist - Corona | contact us