Chaos Corona for 3ds Max > [Max] I need help!

Corona License Not Found

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Otuama:
Hi,

I've sent a ticket to Chaos with the same message as below.

Does anyone here have any ideas?

I can see there have been license issues today

https://status.chaos.com/

Thanks
--------------------------------------

All of a sudden we've lost our Corona licenses in the office.

This happened last week too but seemed to sort itself out.

We can't do anything, render, material editor is slow or frozen etc.

I've attached 2x screenshots.

This is affecting all 11x systems.

Do you know why this is happening and how it can be stopped in the future?

We can't do anything at the moment until Corona works again.

Thanks

Otuama:
Here's a screenshot

pokoy:
I had exactly the same happen whenever my PC lost internet due to network or ISP problems.

Corona is supposed to 'remember' the license status for some time (hours or days, Chaos won't share that info with you or nobody knows) but clearly it fails just like it failed in my case - the instant internet connectivity breaks Corona will hang max for a while and stop working, then spit out the prompt you have posted.

I'd contact support, but FYI they will suggest you to borrow/lend a license file. Frankly, they should finally sort this out, something's clearly not working the way it should.

Otuama:
Hi,

The internet in the office was fine - I checked with people and I was working from home and logged onto my office system.

So in this case I don't think our internet was the cause.

I'm can't be faffing with borrowing licenses on 11 systems so will see what they say & will let them know the same

Avi:

--- Quote from: Otuama on 2024-03-25, 17:54:22 ---Hi,

I've sent a ticket to Chaos with the same message as below.

Does anyone here have any ideas?

I can see there have been license issues today

https://status.chaos.com/



Thanks
--------------------------------------

All of a sudden we've lost our Corona licenses in the office.

This happened last week too but seemed to sort itself out.

We can't do anything, render, material editor is slow or frozen etc.

I've attached 2x screenshots.

This is affecting all 11x systems.

Do you know why this is happening and how it can be stopped in the future?

We can't do anything at the moment until Corona works again.

Thanks

--- End quote ---

Can you share the ticket number which you have already raised in our system?

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