Hello, I have the same problem like you do. But I'm really struggling with my own here. Can you help me to describe it in detail how to set up the higher resolution and set the zoom on 1:1?
Hi, regarding changing production render resolution you can do so from the 3dsMax Render setup window (F10) > Common Tab > Output Size, you can either use a preset or select custom and set your own. In case your interactive rendering resolution is set too low, you might want to check your system settings and see if everything is in order. Again, Render setup window (F10) > System Tab > System Settings > Interactive rendering, and please make sure that Image upscaling factor is set to default 1.0.
As for the zoom levels, on your VFB window there are 3 magnifying glass icons at the top of the bar, right next to BEAUTY. You can zoom in with the +, zoom out with - (or mouse scroll) and the icon with the X resets your zoom levels.