CHAOS COSMOS WON'T OPEN ANYMORE

[xoudot]

Hello,
One of my colleagues is working with 3ds Max 2025 and Corona 12HF1, but Chaos Cosmos is no longer opening. I don't see any error messages anywhere.
 Does anyone have any ideas on how to help, please?
Corona has been reinstalled multiple times without success.

Thank you in advance.

[maru]

Hi, no need for duplicate threads. Have you already submitted a support ticket at https://support.chaos.com/hc/en-us/requests/new ?