Chaos Corona Forum

Chaos Corona for 3ds Max => [Max] General Discussion => Topic started by: bashayer on 2023-05-04, 05:55:04

Title: couldn't be able to activated corona in 3d max 2022 the free trial
Post by: bashayer on 2023-05-04, 05:55:04
I couldn't be able to activate Corona in 3d max 2022, the problem from corona and I'm waiting to reply to me
the materials and the Cosmo is open but I can't do render and I have a deadline today
Title: Re: couldn't be able to activated corona in 3d max 2022 the free trial
Post by: agim23 on 2023-05-05, 08:33:48
Hello there, i am having the same poblem i can't find any other way to activate it and i need it to be fixed soo soon. If you can find any soulution please let me know about it here is my email address : ferdinin23@outlook.com .
Title: Re: couldn't be able to activated corona in 3d max 2022 the free trial
Post by: Avi on 2023-05-05, 09:25:30
Hi,

Can you let me know what error or issue you both are getting when trying to activate your license?

You can also send us a ticket for your problem and our team will try to help you as soon as possible.
Send us a ticket using this link: https://support.chaos.com/hc/en-us/requests/new
Title: Re: couldn't be able to activated corona in 3d max 2022 the free trial
Post by: maru on 2023-05-05, 11:27:47
@Bashayer - According to your support ticket #112274 you have already used your trial license of Corona and it expired on May 2nd. That is the reason why you were not able to activate it. The solution is to purchase a new license.

@Agim23 - I have just started a new support ticket #112892 for you. Let's continue over there. 
Title: Re: couldn't be able to activated corona in 3d max 2022 the free trial
Post by: agim23 on 2023-05-06, 15:23:10
Where can i find the ticket
Title: Re: couldn't be able to activated corona in 3d max 2022 the free trial
Post by: maru on 2023-05-08, 09:10:38
I can see that you have already found your ticket, but just to clarify:
When a ticket is created (either by you or by us), you receive an email confirmation. There is a link to the ticket in that email confirmation.
You can also access all your support tickets by signing in at https://support.chaos.com/hc/en-us