Author Topic: ChaosCosmos stopped working  (Read 947 times)

2022-10-18, 08:43:20

Erik1974

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As of late i am not able to use Cosmos anymore. I get the screen that there is a problem and i am asked to reinstall cosmos, but this doesn't help. It has always been buggy for me but at least a reinstall or stopping and starting the service used to fix my problems. But now it just won't work. I added the sites listed in the troubleshooting docs in my browser (edge) but that does nothing. I don't know what else to do.

Can siomeone help me fix this? I can't switch to version 9 at the moment as i am in the middle of multiple projects and switiching to version 8 gave me some real headaches when i switched so i am not keen to do thus again with v9!

2022-10-18, 10:43:01
Reply #1

rowmanns

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Hey,

As you've already tried the troubleshooting steps I reckon your best bet would be to open a support ticket and one of the support guys will be able to help you out much quicker :)

https://support.chaos.com/hc/en-us/requests/new

Thanks,

Rowan
Please read this before reporting bugs: How to report issues to us!
Send me your scene!

2022-10-18, 10:50:44
Reply #2

Erik1974

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Ok, i just did that. Thx