Trial version do not work - links to a webpage that do not load, any solution?

[handz]

We are having a problem here. Trying to get the trial version to work but - "Activate Trial" links to a webpage that "Did Not Connect: Potential Security Issue" (or its variation in other browsers. Chrome, Mozilla, Safari - it just does not work. Any solution to this?

thank you

[bnji]

Hi there,
Did you try disabling any Firewall or anti-virus software?
If not, try disabling them, then try again. (a reboot may be required in some cases)
Cheers

[handz]

Hello,

yep i tried to turn off firewall, restarted, trying to turn off security in chrome etc.. nothing. The link wont load in any browser. :(

[bnji]

Hello there,
Could you please submit a support ticket using the "contact us" link in my signature?
That way, we'll be able to follow up on this, as it may require additional technical assistance.
Cheers.

[handz]

Hi, how long it usually takes to get a reply from support?

I can not activate the trial and I can not buy either "continue" in cart leads to same issue as "activate trial" link, I tried my phone, my girlfriends phone, chaos link not work, on any device at home, wifi / mobile data, this must be on your end, so I am surprised it is not solved for like 3 days.

[Beanzvision]

Hi there, can you share the ticket number with us?