Chaos Corona for Cinema 4D > [C4D] General Discussion

Corona c4d helpdesk

(1/3) > >>

jojorender:
What happened to the Corona c4d helpdesk?
My bookmarked link gets lost on the Chaos site…
https://support.corona-renderer.com/hc/en-us/categories/4403310029841-Corona-Renderer-for-Cinema-4D
Corona not showing up on the “help portal”
Can you please post a direct link? Thanks!

burnin:
All beauty and helpful things are gone,consumed by Chaos...

Beanzvision:
Try this: https://support.chaos.com/hc/en-us/sections/4526265417105-Corona

maru:
Hi, we moved all our articles from the Corona help center (https://support.corona-renderer.com/hc/en-us) to the common Chaos help center (https://support.chaos.com/hc/en-us). This is because we are sharing a lot with other Chaos products now, so for example the articles in the FAQ > Licensing section apply to Corona and other products; same with installation, etc.

There are also some technical reasons of this - for example we are now using a singe contact form ( https://support.chaos.com/hc/en-us/requests/new ) so that all tickets can be correctly split into the relevant support teams.

Currently all Corona articles are in a single folder - https://support.chaos.com/hc/en-us/sections/4526265417105-Corona

I understand that this is not an optimal solution and that the categorization was much more user-friendly in the past, but please note that:
- we are planning to improve this ASAP (this is really important)
- the search option in our help center works really great
- if you cannot find what you are looking for - feel free to contact us - we will help you

Please also note that any C4D-related articles have the name "C4D" or "Cinema 4D" in their titles.

I hope that helps.

jojorender:

--- Quote from: maru on 2022-04-20, 13:38:53 ---I understand that this is not an optimal solution and that the categorization was much more user-friendly in the past, but please note that:
- we are planning to improve this ASAP (this is really important)

--- End quote ---

Thanks for the feedback.
Would have been great if the helpdesk stayed on the old server till the new help portal is ready.

Navigation

[0] Message Index

[#] Next page