Author Topic: Corona Licencing server Problems  (Read 871 times)

2021-12-21, 16:18:49

arqrenderz

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Hi, we are having random problems with the corona licencing server
We get a NO license in the client pcs and in the licencing server app the user and password is fine, we ended licencing manually the machines having trouble.
Restarting the server and clients pcs make no difference

Got request key 2A418C50-3467-A6F3-9A33 for application 3dsmax from DESKTOP-AUN24BD.localdomain (our ips)
2021-12-21 10:11:59 Replying with 'ERROR: Your account is temporarily unavailable. This may be due to using an incorrect password or other security reasons. Try again in 2 minutes or reset your password on https://accounts.corona-renderer.com' to DESKTOP-AUN24BD.localdomain (our ips)

2021-12-21, 16:30:37
Reply #1

maru

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Hello, I created a support ticket 16651 on your behalf. You should receive an email with details. Please reply in there.

In case of urgent and important issues such as licensing or payment-related, please always contact us through our support portal: http://corona-renderer.com/help
Marcin Miodek | chaos-corona.com
3D Support Team Lead - Corona | contact us