Taking my message point by point has taken the topic out of context. I just think I have the right to reproach. Should I not reproach?
Since we have gone beyond the solution-oriented conversation, let me say a few things.
I opened this issue in the forum. I did not buy a ticket regarding this issue. Because this forum is directly the ticket itself. It's customer service. It is public relations. If not, warn me at some point and I would be grateful to you.
And yes. When I saw the messages about the problem and the things you asked, I thought you were not taking the issue seriously. There are people who write clearly about their system and problem. Simulate systems. Don't ask us for our watches. Do old new installations and find the problem. This is the job of the corona team. We have to wait for the March update. If the problem is not solved, we will wait another six months. I solved the problem by closing the "EXPO". What about those who can't figure it out?
There is a saying in our country. If you blink in the dark, I can't see it. Are you really interested in us? Are tickets, teamviewer connections etc. available? We don't know this. "We are just waiting in this forum." We do not know if the problem is a general problem. We don't know if it's just us. The problem is either very small, very few people are affected, or no one cares. "There is no solution, there is no need to talk"... It's amazing.
I asked you to tell us what we should do. You shared a few suggestions. Translation error I guess. Don't tell me what to do until you find the solution. Do you really want me to waste my systems and resources on you? Is this software open source? If you want to see what the older version answers, get an x9950 machine. Install old version. Install new version. Look for the differences. Diagnose the problem. And help us plug the problem for now. We will come out of quarantine when we find the vaccine for corona.
Finally, we are waiting for your answer regarding the solution or process. Do not criticize our comments. We are also trying to solve the problem. Don't you realize?
"Please share what stage you are at and what you are doing." So we can understand that there are people who are really working. It's been two and a half months since the issue was opened. Communication remains weak.
I would like to thank the clients and the corona team who tried to find a solution. Especially to you @maru. The Corona team is not 3 people, but you are the person we see the most.