Author Topic: Cosmos Browser need a Quality control  (Read 522 times)

2024-09-25, 11:29:09

masterzone

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For the second time the Cosmos need to be updated...ok, hit to update...prompted to insert my system password (MacOS) and nothing, the cosmos still updating...
The only thingI can do is to manually start the App on the desktop...otherwise the installation will be broken...

A total disaster...

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2024-09-25, 15:25:30
Reply #1

frv

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Chaos Cosmos browser is better not used in paid projects, you will certainly get stuck at some point is my experience. Many of the Chaos assets themselves are great though. Download them or move them to the C4D database will also be much more convenient since Cosmos assets do need lots of tweeks to work with Corona.

3Dtools provides its fantastic assets as C4D databases. Once installed never had problem. Redshift does the same.  Maybe Chaos should have a chat with Stefan from 3Dtools on how he did that.
« Last Edit: 2024-09-26, 01:01:35 by frv »

2024-09-25, 17:20:38
Reply #2

maru

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In case of problems with specific Cosmos assets, it is ok to contact the Corona team at the forum or via a support ticket (e.g. the color of an asset is different in the preview and when rendered with Corona).
But in case of general problems, such as Cosmos not starting, not installing, not updating, or none of the assets downloading - please always submit a support ticket at https://support.chaos.com/hc/en-us/requests/new
The reason is that in such cases we need to figure out where exactly the problem lies and pass the case to the right team, which often may not be the Corona team.
Marcin Miodek | chaos-corona.com
3D Support Team Lead - Corona | contact us