Chaos Cosmos does not work OSX 15.0, CR12 hf2, C4D 2025.0.1

[frv]

I followed the I instructions but there is no database to copy in the menu, the files to be deleted do not exist, cbservice quit does not help. I have the latest Cosmos and reinstalling does not help either.

I have a fully updated Macbook with the versions mentioned above. My Mac Studio has not been updated yet and I got Cosmos still going there. Would love a one click solution to download all Chaos assets into the C4D database. Cosmos is the wrong direction for Chaos assets for C4D.

[bnji]

Hello @frv,
Could you please submit a support ticket for a better follow-up on this?
Looking forward to hearing from you soon.
Have an amazing day/evening

[frv]

I submitted a support ticket . Hope it can be fixed.

[frv]

I accidentally updated Cosmos on my main system and now Cosmos also crashed here. I hope I can fix it returning to the previous Cosmos. Don't know yet where to find a previous Cosmos installer. I have a deadline tomorrow. What a mess.

Mac Studio
OS 14.6.1
C4D 24.5.1
CR 12 hot fix 1 but with an updated Cosmos 25 9

[frv]

Well, I found an installer on my system for CR12 hf 1 and Cosmos is working again. So there is definatly something wrong with hot fix 2.
I really need to take a day off and try to download relevant assets from Cosmos so that I never have to install Cosmos again.

[maru]

Hi, I have replied in your support ticket. Additionally, I am pasting my message below:

Please try the following steps:
- Uninstall Chaos Cosmos by going to: /Applications/ChaosGroup/ChaosCosmos/uninstall/uninstaller
- Make sure that the following folders no longer exist once you uninstall Chaos Cosmos:
~/Library/ChaosGroup/ChaosCosmos
/Library/ApplicationSupport/Chaos/ChaosCosmos
/Applications/ChaosGroup/ChaosCosmos
/Users/YourUsername/ChaosCosmos
- Reinstall the Cosmos Browser from the following link: https://download.chaosgroup.com/?platform=47&product=62
 
If the issue persists, please provide us with any new error messages or screenshots of the issue. This will help us better understand the problem and provide a more accurate solution.

If you continue to have some issues with Cosmos, please reply in the support ticket. In such case we will need to transfer this case to another team.

[frv]

Thanks Maru, for your quick reply. Appreciate it.
I had done all you mentioned before I went back to 12hot fix 1. Will try your instructions again later this week.

I have copied most relevant assets in to the C4D asset browser so I am ok for now. It is rather a lot of work though to do so but it's a lot more robust.

[frv]

Cosmos back on !
I completely reinstalled my MacBook m1, new system all erased.
I got C4D 2025.02, CR 13 aug.28 2024 and OSX 15.0.1 running now, all new installed.

Whole process took me about 3 hours. But Cosmos works now again and everything seems fine.
C4D 2025 starts up now with a standard scene file logo with Redshift settings, camera and so on. Never knew before you could set a standard scene file. So I made my own with Coronarender settings. Such a relief  I don't need to set all to Corona each time start something new.

I have no idea why my system corrupted Cosmos especially.  I played a little with Redshift but it was extremely slow compared to Corona on my MacBook. Corona IR is a lot more responsive than Redshift on CPU.