Chaos Corona for Cinema 4D > [C4D] I need help!

Noise in image

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maru:
Removing the glass or disabling refraction is still a workaround. It would be good to check the scene and find the root cause of this.
Maybe there are some environment overrides used, or some other non-physical effects that are causing the extra noise?

Beanzvision:

--- Quote from: maru on 2022-05-12, 18:08:17 ---Removing the glass or disabling refraction is still a workaround. It would be good to check the scene and find the root cause of this.
Maybe there are some environment overrides used, or some other non-physical effects that are causing the extra noise?

--- End quote ---
I also agree. If you're able to share the scene with us or a stripped back version, that would be great!

ianosss:

--- Quote from: Beanzvision on 2022-05-13, 12:57:15 ---
--- Quote from: maru on 2022-05-12, 18:08:17 ---Removing the glass or disabling refraction is still a workaround. It would be good to check the scene and find the root cause of this.
Maybe there are some environment overrides used, or some other non-physical effects that are causing the extra noise?

--- End quote ---
I also agree. If you're able to share the scene with us or a stripped back version, that would be great!

--- End quote ---

Thanks. Where do I send the scene to?

maru:

--- Quote from: ianosss on 2022-05-18, 15:47:39 ---Thanks. Where do I send the scene to?

--- End quote ---

You can attach it in the ticket submission form: https://support.chaos.com/hc/en-us/requests/new
Alternatively you can send us a ticket without the file, and then we will contact you with instructions how to attach it.

For a full guide how to properly report issues, please see: https://support.chaos.com/hc/en-us/articles/4648898278545-How-to-report-issues-C4D

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