Chaos Corona for Cinema 4D > [C4D] Daily Builds

URGENT! Chaos Licensing

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dipozzo:
Hi,
The license has not worked since this morning. What should I do? I need to work.
Payments are correct. If I go to the Chaos License Server it says "No licenses available".
Please, how can I solve?

Thanks.

maru:
Hello, sorry for the inconvenience. Please try carefully following this guide (especially check point 4 about removing the "ssl" folder):
https://support.chaos.com/hc/en-us/articles/5147044693393-Corona-8-Chaos-License-Server-Basic-Troubleshooting-Steps

If you can't resolve your issue, please contact our support team here: https://support.chaos.com/hc/en-us/requests/new

Generally, for any kind of payment- or licensing-related issues, please always contact us by submitting a support ticket.

Thank you and I am sure we will get this resolved soon.

dipozzo:
I have already tried all the steps before writing here. Tried and tried again.
Yesterday I also wrote here https://support.chaos.com/hc/en-us/requests/new but I have not received a reply yet.

I keep seeing "No licenses available".
(please see attached images above)
How is this possible? I have been two days since I can't work for this big problem.

maru:
What email address did you use to contact us? Could you send it to me in a private message?
I cannot see any support ticket sent from your forum email address d******t@h*****l.it
Could you share your support ticket number here?

dipozzo:
Done, thank you

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