Author Topic: Corona 9 RC1 3DS Max Crash on open  (Read 1806 times)

2022-10-05, 20:41:09

lupaz

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Hi all,

First, thank you for all the really hard work in the last year or so.

I have Corona 9 RC1 as a multiloader (is that the term?).
Opening a really big scene I've been working on with Corona 8 makes Max to crash right after opening. So the scene does open, but then a few seconds later it closes and the Autodesk error report comes up.
Please, find the minidump attached.

Windows 10, 3DS Max 2020

EDIT: I'm trying to attach the minidump file but this page will not publish the post...Let me know if I should send it via email please.

2022-10-06, 02:58:42
Reply #1

TomG

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Best way to send something in is via a ticket, head to support.chaos.com/requests/new and put the details in there and you can include a link to this particular forum thread as well to tie it all together. Thanks!
Tom Grimes | chaos-corona.com
Product Manager | contact us

2022-10-06, 15:16:31
Reply #2

lupaz

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Ok. Done.
Thank you.

2022-10-06, 16:06:06
Reply #3

maru

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note to self: support ticket 59988
Marcin Miodek | chaos-corona.com
3D Support Team Lead - Corona | contact us

2022-10-06, 16:12:28
Reply #4

maru

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Ok. Done.
Thank you.

Hi, the minidump points to Scatter.
Can you please make sure that you are using the Scatter version corresponding to the Corona version?
In case of using multiloaders with Corona, you also need to use multiloaders with Scatter.
Check out "Using Multiloaders with Chaos Scatter" here: https://support.chaos.com/hc/en-us/articles/4528349126417

Please let me know in this thread if you need some help with that.
Marcin Miodek | chaos-corona.com
3D Support Team Lead - Corona | contact us

2022-10-06, 17:17:31
Reply #5

lupaz

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Ok. Done.
Thank you.

Hi, the minidump points to Scatter.
Can you please make sure that you are using the Scatter version corresponding to the Corona version?
In case of using multiloaders with Corona, you also need to use multiloaders with Scatter.
Check out "Using Multiloaders with Chaos Scatter" here: https://support.chaos.com/hc/en-us/articles/4528349126417

Please let me know in this thread if you need some help with that.

Yup. That was it. Thanks Maru.