Author Topic: Corona 8 MAX 2018 crash after every render / denoising.  (Read 1923 times)

2022-04-20, 10:34:50

plasticmonster81

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Hi everyone,
My problem started after installing Corona 8. Everytime after a render is finished and the denoiser gets to the final step, max crashes. I can still save the images from Corona VFB and also it saves a recovery file but its annoying to start max and reload the scene everytime after a render.
Any thoughts on this? Im using 64 gb ram, have at least 500 GB cache and a Ryzen 9. No dump file though.

Thanks a bunch

2022-04-20, 11:58:11
Reply #1

hurrycat

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Is Bloom & Glare enabled by any chance?

2022-04-20, 12:33:16
Reply #2

GeorgeK

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Hi everyone,
My problem started after installing Corona 8. Everytime after a render is finished and the denoiser gets to the final step, max crashes. I can still save the images from Corona VFB and also it saves a recovery file but its annoying to start max and reload the scene everytime after a render.
Any thoughts on this? Im using 64 gb ram, have at least 500 GB cache and a Ryzen 9. No dump file though.

Thanks a bunch

Can you please clarify which denoiser you are using? Did you by any chance monitor your CPU usage and temps during the denoising phase, have you overclocked your CPU?
George Karampelas | chaos-corona.com
Chaos Corona QA Specialist | contact us

2022-04-20, 21:45:52
Reply #3

plasticmonster81

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Corona high quality denoiser. CPU not overclocked and not overheating. Never did.
If I hit cancel before the denoise finishes, then it doesn`t crash.

2022-04-20, 21:46:14
Reply #4

plasticmonster81

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2022-04-21, 09:12:51
Reply #5

GeorgeK

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Corona high quality denoiser. CPU not overclocked and not overheating. Never did.
If I hit cancel before the denoise finishes, then it doesn`t crash.

Thanks for clarifying, is it possible to share an archive of your scene with us to investigate if it's scene related?
George Karampelas | chaos-corona.com
Chaos Corona QA Specialist | contact us

2022-04-21, 17:00:31
Reply #6

plasticmonster81

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Corona high quality denoiser. CPU not overclocked and not overheating. Never did.
If I hit cancel before the denoise finishes, then it doesn`t crash.

Thanks for clarifying, is it possible to share an archive of your scene with us to investigate if it's scene related?

Hi, no. It happens with every scene. Plus our scenes are under NDA, can`t be shared. Sorry. As I said, Corona 8 is stable....until it finishes denoising and starts "cleaning up" it crashes at that last phase after denoising and cleaning up the whatevers after rendering.

2022-04-21, 18:03:22
Reply #7

GeorgeK

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Corona high quality denoiser. CPU not overclocked and not overheating. Never did.
If I hit cancel before the denoise finishes, then it doesn`t crash.

Thanks for clarifying, is it possible to share an archive of your scene with us to investigate if it's scene related?

Hi, no. It happens with every scene. Plus our scenes are under NDA, can`t be shared. Sorry. As I said, Corona 8 is stable....until it finishes denoising and starts "cleaning up" it crashes at that last phase after denoising and cleaning up the whatevers after rendering.

I see, in that case if you can capture a minidump using process explorer it might help us further identify your issue, please see point 2. : https://support.chaos.com/hc/en-us/articles/4649117083409-How-to-report-issues-3ds-Max-
George Karampelas | chaos-corona.com
Chaos Corona QA Specialist | contact us

2022-09-08, 06:27:50
Reply #8

jrtayo@gmail.com

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Hi There, I am also having the same issues. 3ds max crashes when denoising or saving the rendered image occurs.

Is there any solution to this now?

Thanks! :)

2022-09-08, 11:41:11
Reply #9

GeorgeK

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Hi There, I am also having the same issues. 3ds max crashes when denoising or saving the rendered image occurs.

Is there any solution to this now?

Thanks! :)

Hi, is it possible to share a scene archive with us, if yes please refer to https://support.chaos.com/hc/en-us/requests/new
George Karampelas | chaos-corona.com
Chaos Corona QA Specialist | contact us