Chaos Corona Forum

Chaos Corona for 3ds Max => [Max] Bug Reporting => Topic started by: plasticmonster81 on 2022-04-20, 10:34:50

Title: Corona 8 MAX 2018 crash after every render / denoising.
Post by: plasticmonster81 on 2022-04-20, 10:34:50
Hi everyone,
My problem started after installing Corona 8. Everytime after a render is finished and the denoiser gets to the final step, max crashes. I can still save the images from Corona VFB and also it saves a recovery file but its annoying to start max and reload the scene everytime after a render.
Any thoughts on this? Im using 64 gb ram, have at least 500 GB cache and a Ryzen 9. No dump file though.

Thanks a bunch
Title: Re: Corona 8 MAX 2018 crash after every render / denoising.
Post by: hurrycat on 2022-04-20, 11:58:11
Is Bloom & Glare enabled by any chance?
Title: Re: Corona 8 MAX 2018 crash after every render / denoising.
Post by: GeorgeK on 2022-04-20, 12:33:16
Quote from: plasticmonster81 on 2022-04-20, 10:34:50
Hi everyone,
My problem started after installing Corona 8. Everytime after a render is finished and the denoiser gets to the final step, max crashes. I can still save the images from Corona VFB and also it saves a recovery file but its annoying to start max and reload the scene everytime after a render.
Any thoughts on this? Im using 64 gb ram, have at least 500 GB cache and a Ryzen 9. No dump file though.

Thanks a bunch

Can you please clarify which denoiser you are using? Did you by any chance monitor your CPU usage and temps during the denoising phase, have you overclocked your CPU?
Title: Re: Corona 8 MAX 2018 crash after every render / denoising.
Post by: plasticmonster81 on 2022-04-20, 21:45:52
Corona high quality denoiser. CPU not overclocked and not overheating. Never did.
If I hit cancel before the denoise finishes, then it doesn`t crash.
Title: Re: Corona 8 MAX 2018 crash after every render / denoising.
Post by: plasticmonster81 on 2022-04-20, 21:46:14
Quote from: hurrycat on 2022-04-20, 11:58:11
Is Bloom & Glare enabled by any chance?

No its not.
Title: Re: Corona 8 MAX 2018 crash after every render / denoising.
Post by: GeorgeK on 2022-04-21, 09:12:51
Quote from: plasticmonster81 on 2022-04-20, 21:45:52
Corona high quality denoiser. CPU not overclocked and not overheating. Never did.
If I hit cancel before the denoise finishes, then it doesn`t crash.

Thanks for clarifying, is it possible to share an archive of your scene with us to investigate if it's scene related?
Title: Re: Corona 8 MAX 2018 crash after every render / denoising.
Post by: plasticmonster81 on 2022-04-21, 17:00:31
Quote from: GeorgeK on 2022-04-21, 09:12:51
Quote from: plasticmonster81 on 2022-04-20, 21:45:52
Corona high quality denoiser. CPU not overclocked and not overheating. Never did.
If I hit cancel before the denoise finishes, then it doesn`t crash.

Thanks for clarifying, is it possible to share an archive of your scene with us to investigate if it's scene related?

Hi, no. It happens with every scene. Plus our scenes are under NDA, can`t be shared. Sorry. As I said, Corona 8 is stable....until it finishes denoising and starts "cleaning up" it crashes at that last phase after denoising and cleaning up the whatevers after rendering.
Title: Re: Corona 8 MAX 2018 crash after every render / denoising.
Post by: GeorgeK on 2022-04-21, 18:03:22
Quote from: plasticmonster81 on 2022-04-21, 17:00:31
Quote from: GeorgeK on 2022-04-21, 09:12:51
Quote from: plasticmonster81 on 2022-04-20, 21:45:52
Corona high quality denoiser. CPU not overclocked and not overheating. Never did.
If I hit cancel before the denoise finishes, then it doesn`t crash.

Thanks for clarifying, is it possible to share an archive of your scene with us to investigate if it's scene related?

Hi, no. It happens with every scene. Plus our scenes are under NDA, can`t be shared. Sorry. As I said, Corona 8 is stable....until it finishes denoising and starts "cleaning up" it crashes at that last phase after denoising and cleaning up the whatevers after rendering.

I see, in that case if you can capture a minidump using process explorer it might help us further identify your issue, please see point 2. : https://support.chaos.com/hc/en-us/articles/4649117083409-How-to-report-issues-3ds-Max-
Title: Re: Corona 8 MAX 2018 crash after every render / denoising.
Post by: jrtayo@gmail.com on 2022-09-08, 06:27:50
Hi There, I am also having the same issues. 3ds max crashes when denoising or saving the rendered image occurs.

Is there any solution to this now?

Thanks! :)
Title: Re: Corona 8 MAX 2018 crash after every render / denoising.
Post by: GeorgeK on 2022-09-08, 11:41:11
Quote from: jrtayo@gmail.com on 2022-09-08, 06:27:50
Hi There, I am also having the same issues. 3ds max crashes when denoising or saving the rendered image occurs.

Is there any solution to this now?

Thanks! :)

Hi, is it possible to share a scene archive with us, if yes please refer to https://support.chaos.com/hc/en-us/requests/new