Author Topic: New daily build crashes c4d  (Read 922 times)

2021-05-18, 17:40:57

CJRenders

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Installed the new daily build and it crashes c4d and wont stay open.. cool

2021-05-18, 17:44:13
Reply #1

TomG

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https://help.c4d.corona-renderer.com/support/solutions/articles/12000033461-how-to-report-issues-c4d

Be sure to include the bugreport.txt, whether it's every scene, what version of C4D, etc. Thanks!

EDIT - and which OS as well :)

2021-05-18, 17:45:44
Reply #2

CJRenders

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cant include bug reports when none are made. The program doesnt get that far. I found that it didnt delete the previous installations so I had to manually do it and reinstall the build

2021-05-18, 18:42:46
Reply #3

bnji

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It would be better if you create a support ticket or send an email to support@corona-renderer.comIf you can't include a bugreport file, please send screenshots and screen recordings if possible.
Also, include hardware and software specs.

Don't forget to include a list of step-by-step of how to reproduce the issue.
Regards.

2021-05-19, 16:43:42
Reply #4

rafaz

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Hello all,

I'm also having the same issue, once installed tried open it crashes. I noticed the last 2 builds were like that, the only one that works right now is the 2021 - 02 - 17 build. Once I delete the corona folder c4d comes backup and running again. It wont generate bug report

I'm on:

Mac Big sur 11.3.1 - M1 model
Cinema 4d R23


2021-05-20, 09:42:12
Reply #5

mmarcotic

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Hello,

sorry that you're having issues. We will definitely look into this, but it would be super helpful if you could somehow extract the screenshotted log.

Thanks in advance,
Jan
Learn how to report bugs for Corona in C4D here.

2021-05-20, 13:04:21
Reply #6

rafaz

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Hello,

sorry that you're having issues. We will definitely look into this, but it would be super helpful if you could somehow extract the screenshotted log.

Thanks in advance,
Jan


I have attached a txt file containing the whole report, screenshot won't fit the whole thing.

2021-05-21, 09:50:37
Reply #7

mmarcotic

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Thank you very much,

we will prioritize this for (hopefully) the next daily build.

Thanks,
Jan
Learn how to report bugs for Corona in C4D here.

2021-05-21, 18:31:14
Reply #8

AndyPi

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Hi,

I am on Big Sur 11.4.1 Beta and every version of the Daily build crashes same as above.

Will there be support when the public release comes out?

I have a attached the crash report anyway but I am running a Hackintosh with a 3950x so you wouldn't officially support my machine. However under previous versions of Big Sur Corona has run perfectly for me.


2021-05-21, 21:55:16
Reply #9

rasputin1963

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Yep,  the new daily build is consistently crashing the whole C4D program.   This crashing phenomena started immediately after I installed the new May 17th daily build.  The crash happens when the AFB renderer reaches its first or second pass.    A Corona Error Message pops up (see screencap),   and the whole C4D software is frozen and rendered useless,    and has to be terminated via the Windows Task Manager.     The error message is just a white screen and has no verbiage on it.

I'm using Maxon Cinema 4D R20.

"Art is mostly about liking things."  ---Andy Warhol

2021-05-25, 09:21:16
Reply #10

mmarcotic

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Yep,  the new daily build is consistently crashing the whole C4D program.   This crashing phenomena started immediately after I installed the new May 17th daily build.  The crash happens when the AFB renderer reaches its first or second pass.    A Corona Error Message pops up (see screencap),   and the whole C4D software is frozen and rendered useless,    and has to be terminated via the Windows Task Manager.     The error message is just a white screen and has no verbiage on it.

I'm using Maxon Cinema 4D R20.

Is it possible to quit C4D via LSHIFT+RSHIFT+DEL ? That would provide us with some tangible information about the error.
Did you try uninstalling and reinstalling the daily build? I have tested it in R20 and it does not crash for me. Also I would recommend updating Nvidia Drivers (if applicable), as we have updated Optix Denoiser in the latest daily.

Thanks,
Jan
Learn how to report bugs for Corona in C4D here.

2021-06-07, 19:50:30
Reply #11

rafaz

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Hello all,

I just noticed the new Corona Renderer 7 for Cinema 4D (Daily Build 2021-06-05) release, I don't see any mention on either this thread issue got fixed or not. Or maybe it would be the

•Fixes of macOS build for legacy CPUs ?


2021-06-09, 01:23:51
Reply #12

BigAl3D

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@AndyPi Why on earth are you using a Beta version of Big Sur, when it was released almost a year ago? Just seems odd. If indeed you are using it, then having an error with another pre-release software is not a fair complaint.

2021-06-09, 09:39:29
Reply #13

mmarcotic

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Hello all,

I just noticed the new Corona Renderer 7 for Cinema 4D (Daily Build 2021-06-05) release, I don't see any mention on either this thread issue got fixed or not. Or maybe it would be the

•Fixes of macOS build for legacy CPUs ?

This fix for legacy CPUs also included some M1 fixes, we unfortunately do not have an M1 available to us presently, so we hope that this fixed your issue.

Thanks,
Jan
Learn how to report bugs for Corona in C4D here.

2021-06-10, 22:27:24
Reply #14

rafaz

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Hello all,

I just noticed the new Corona Renderer 7 for Cinema 4D (Daily Build 2021-06-05) release, I don't see any mention on either this thread issue got fixed or not. Or maybe it would be the

•Fixes of macOS build for legacy CPUs ?

This fix for legacy CPUs also included some M1 fixes, we unfortunately do not have an M1 available to us presently, so we hope that this fixed your issue.

Thanks,
Jan


Hello, I just tried the new release and it's not crashing on start up, therefore, it is crashing when i Hit render.
i've attached the bug report this time.

Latest daily, Mac M1, big sur 11.4