Author Topic: Activation limit was reached for this account  (Read 961 times)

2020-08-31, 20:26:50

Bjoershol

  • Active Users
  • **
  • Posts: 58
    • View Profile
Hello!

After the release of version 6, I thought I would install Corona on my private computer to test it out (have been using v5 for a few months at work).

As far as I understand, it should be possible to install Corona on more than one computer - but I am getting this error: "Activation limit was reached for this account"


I did a search on the forum and stumbled upon this:
Quote
In the end it turned out that there was a small misunderstanding regarding the email addresses used by the person activating Corona and provided by the one who was performing the purchase. The case was smoothly solved over our support portal and email.
If anyone ever experiences similar problems - please keep in mind that the email address typed in the order form when purchasing Corona is later used for confirmation emails and for activation.

This might be why I'm having issues, as I was not the one making the purchase or got the confirmation email at the time of purchase. :/

2020-09-01, 16:25:42
Reply #1

GeorgeK

  • Corona Team
  • Active Users
  • ****
  • Posts: 838
  • George
    • View Profile
Please submit a ticket here so we can assist you properly regarding your customer zone account issues: https://coronarenderer.freshdesk.com/facebook/support/home

You might want to make sure that you are using the correct email account/password with an active license at your private workstation as well.
George Karampelas | chaos-corona.com
Chaos Corona QA Specialist | contact us