A system in the office isn't saving animation scenes correctly

[Otuama]

Hi all,

We have a system in the office that, when saving animation scenes, doesn't seem to be saving them correctly.

Our render manager (Renderpal) brings up this error:

Chunk error: The renderer returned an error-code (0x3)

To fix the issue with the scene, all I need to do is load it up on my system, and save as a new scene.

It then renders fine.

Any ideas what might be the cause?

My colleague doesn't have any issues loading or saving scenes & Max is working fine.

We're using Max 2024.1 & Corona 10 (hotfix 1)

Thanks

[Avi]

Hi,

Can you check if this is also happening with Coron 11 HF 1? also where are you saving your scene? In a network drive or local drive?

[Otuama]

We currently have animations rendering so can't risk updating Corona yet.

My colleague would have saved onto our network. I'll ask him to save onto his desktop to test it.

I can save on either and it'll run fine.

Thanks