Unfortunately the original reporter stopped responding. It could mean that he found the solution, or that he switched to a different project, where the issue does not appear.
Here is my last message to him, so you can also try those points:
Can you trigger the issue once again and send me full logs (DR+Backburner) from all machines? Here are the instructions:
https://coronarenderer.freshdesk.com/support/solutions/articles/12000002065The thing with Populate is that even if you are not using it, the scene itself may contain information that Populate is used in it. In such case, rendering will fail instead of showing some error message or rendering the scene anyway, and unfortunately this is a 3ds Max limitation. So you have to make sure all plugins used in the scene are installed and activated on all DR computers.
Here are some further ideas (sorry if I am repeating some of it):
- antivirus/firewall - disable, check if that helps
- inbound/outbound rules - make sure they are added on all PCs -
https://coronarenderer.freshdesk.com/support/solutions/articles/12000050816- classic local network is used, not vpn - use a "normal" local network, no VPN involved
- IPv6 - disable IPv6 on all PCs -
https://medium.com/@JockDaRock/disabling-ipv6-on-network-adapter-windows-10-5fad010bca75- Check if you have only 1 network adapter in control panel
- Windows usernames on all PCs - are you using only standard English characters? No special characters? (national characters, @#$%^ signs, etc)
- Make sure there is only 1 instance of max, dr server, and BB running on all computers - not more
- Use DR only or BB only - do not mix those two - does it work then?