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[C4D] General Discussion / Corona Licensing starting to become a bad joke...
« on: 2023-06-21, 00:51:49 »
So Im totally annoyed with chaos. The changed the payment company and im facing the 4th!!! Issue with this.
First was a non-working license for several days 3 month ago. Then the next one a month ago where I got an email telling me, I would loose my license when I don't pay. Payment plan was working fine... The next one 7 days ago, where the license stopped working in the night; I had to finish a job until the morning. Only solution was to buy another license (I went with the yearly this time) as I couldn't extend the existing. In the morning the money for the monthly license was enlisted.
I wrote to the support and no answer for 3 days. I asked for a refund of the monthly payment invoice but no action. Today the next thing; another payment is enlisted; oh and I always paid without tax as it's a business expense; nevertheless suddenly there is tax on my invoices. This really annoys me big time (and this is nicely said)!!
You can't double the price of something and go along with such a bad support.
As a freelancer you have crucial dates your work must be finished and not being able to finish a job can quickly costs thousands when a client don't get his work on point. What's going on there? If I wouldn't rely heavily on Corona as the last 7 years projects are done with it, Id quickly leave the boat. Worst experience I ever had with a software company and this is in no way professional.
First was a non-working license for several days 3 month ago. Then the next one a month ago where I got an email telling me, I would loose my license when I don't pay. Payment plan was working fine... The next one 7 days ago, where the license stopped working in the night; I had to finish a job until the morning. Only solution was to buy another license (I went with the yearly this time) as I couldn't extend the existing. In the morning the money for the monthly license was enlisted.
I wrote to the support and no answer for 3 days. I asked for a refund of the monthly payment invoice but no action. Today the next thing; another payment is enlisted; oh and I always paid without tax as it's a business expense; nevertheless suddenly there is tax on my invoices. This really annoys me big time (and this is nicely said)!!
You can't double the price of something and go along with such a bad support.
As a freelancer you have crucial dates your work must be finished and not being able to finish a job can quickly costs thousands when a client don't get his work on point. What's going on there? If I wouldn't rely heavily on Corona as the last 7 years projects are done with it, Id quickly leave the boat. Worst experience I ever had with a software company and this is in no way professional.