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[C4D] General Discussion / Re: New pricing - "thank you" Chaos...
« on: 2022-10-19, 09:54:50 »
Well I haven't thought that my first post would be on a topic like this...
Getting an E-mail out of the blue with the information that the price is going to be more than twice as it was is not very customer orientated - this is definitely a huge problem for small businesses. 3DS Max finally changed their pricing policy to a more indie friendly version and it was a huge step for a one-man-show business. Now you are telling me, within some days, that you're going to be pricier than 3DS Max, even when I'm choosing the annual subscription? Since I have no revenue of over 100.000€ per year, I do not have any chance to plan my outgoings in advance that way, especially in times where nearly everything is going to be more expensive. I could understand when you make a price change due to the actual crises but this one is heavy... Imaging your tax consultant, your electricity provider or your lessor would do such a step, I bet you wouldn't be happy about it and your only way is to make a shift to another provider or whatever - but since Corona is under the hood of the Chaos Group, the shift isn't that easy.
I paid 24,99€ monthly with 3 nodes - seemed to me pretty fair since I'm going to need 3 nodes. Going up to 29,99€ or whatever would be a reasonable price correction for me as a customer.
Now I'm going to pay 26,90€ monthly (yearly subscription) or 48,90€ monthly with 0 nodes - correct me if I'm wrong - so you are raising the price and taking features away.
Or I'm going to pay 35,90€ monthly (yearly subscription) or 59,90€ monthly to have the same package as I have now.
The transformation to Chaos is now completed - well done.
Getting an E-mail out of the blue with the information that the price is going to be more than twice as it was is not very customer orientated - this is definitely a huge problem for small businesses. 3DS Max finally changed their pricing policy to a more indie friendly version and it was a huge step for a one-man-show business. Now you are telling me, within some days, that you're going to be pricier than 3DS Max, even when I'm choosing the annual subscription? Since I have no revenue of over 100.000€ per year, I do not have any chance to plan my outgoings in advance that way, especially in times where nearly everything is going to be more expensive. I could understand when you make a price change due to the actual crises but this one is heavy... Imaging your tax consultant, your electricity provider or your lessor would do such a step, I bet you wouldn't be happy about it and your only way is to make a shift to another provider or whatever - but since Corona is under the hood of the Chaos Group, the shift isn't that easy.
I paid 24,99€ monthly with 3 nodes - seemed to me pretty fair since I'm going to need 3 nodes. Going up to 29,99€ or whatever would be a reasonable price correction for me as a customer.
Now I'm going to pay 26,90€ monthly (yearly subscription) or 48,90€ monthly with 0 nodes - correct me if I'm wrong - so you are raising the price and taking features away.
Or I'm going to pay 35,90€ monthly (yearly subscription) or 59,90€ monthly to have the same package as I have now.
The transformation to Chaos is now completed - well done.