Author Topic: 3ds max 2021.3 UI workspace crashing  (Read 770 times)

2021-11-14, 13:57:19

M Nabil

  • Active Users
  • **
  • Posts: 24
    • View Profile
Hello

I've upgraded from windows 10 to windows 11 those days and decided to use 3d max 2021 instead of 2020 but when I load my favorite scripts and organize on the 3d max interface and try to save what I do to the default workspace 3ds max crashing, I've done deleted the ENU folder several times and start over again but nothing changes every time I need to save the workspace as default, 3ds max stop working
I've tried WinDbg to analyze the dump file and it shows that some corona DLL files have problems, but when I uninstall the corona 7 from pc everything works fine so is there any problem with 3ds max 2021.3.2 and corona 7
thank you

I've attached the dump file

2021-11-17, 06:14:42
Reply #1

M Nabil

  • Active Users
  • **
  • Posts: 24
    • View Profile
Hi
I hope you can find time to check my previous post, I have got a tight deadline, and I need a solution for this error
thank you

2021-11-18, 18:47:08
Reply #2

bnji

  • Corona Team
  • Active Users
  • ****
  • Posts: 51
  • Benjamin
    • View Profile
    • Corona Renderer
Possible solutions:
Install the latest Corona Renderer DailyBuild and see if the issue persists: corona-8-3dsmax-daily-2021-11-05.exe


Another possible solution is to downgrade from Win11 to Win10.
(you know: if it's not broken, don't fix it)
Please give it a try and let us know the outcome

2021-11-22, 09:46:43
Reply #3

Aram Avetisyan

  • Corona Team
  • Active Users
  • ****
  • Posts: 29
    • View Profile
Hello

I've upgraded from windows 10 to windows 11 those days and decided to use 3d max 2021 instead of 2020 but when I load my favorite scripts and organize on the 3d max interface and try to save what I do to the default workspace 3ds max crashing, I've done deleted the ENU folder several times and start over again but nothing changes every time I need to save the workspace as default, 3ds max stop working
I've tried WinDbg to analyze the dump file and it shows that some corona DLL files have problems, but when I uninstall the corona 7 from pc everything works fine so is there any problem with 3ds max 2021.3.2 and corona 7
thank you

I've attached the dump file

Hi Mohamed,

I saw that you also sent a ticket with the same issue, where I replied.
Let's continue in the ticket until your issue is solved and I/you/we will share the results in the end here, if you don't mind.

Regards,
Aram

2021-11-26, 19:56:54
Reply #4

Aram Avetisyan

  • Corona Team
  • Active Users
  • ****
  • Posts: 29
    • View Profile
Update:

The problem has been identified and reported.
Switching workspaces in 3ds Max while Corona is installed crashes 3ds Max after 2nd change.
Once this is resolved, an update will follow here.